A good friend of mines Rover 200 was involved in a little lift off over-steer incident and its needed a new front bumper, 2 new alloys and rear hub. Its been at the garage for over 2 months waiting for parts, to which Rover have been as always very slow with making(?!!)
Anyway, he gets a call in the morning saying your car is ready and is about to be valetted. A call in the afternoon goes something like this: "hello sir, im sorry to tell you that one of our delivery drivers has driven into the side of your car and it needs to stay here another week for new door skin and a few other bits "
Now, the cars initial repairs were being carried out under insurance and hed been given a courtesy boat to boat around in. Seeing as hes not had to pay anything obviously for their accident, isnt there something he can do - as another ding in the car surely de-values it ? etc.
What would you guy/gals do in this situation?
Thanks in advance!