Ack...harsh, anybody else had the same issue?
Thought it would have been here by now, but got this email today.
Dear Mr Ben Wall Date 13/02/2007
Your order, ref 58249, has now been processed as follows:
Item Description Quantity Price Each Total Price Status GOODMANS 2GB MP3 PLAYER 1 £9.99 £9.99 In Progress
Postage & Packing £3.99
Offer Applied £0.00
Total £13.98
The explanation of each status is:
Received: We acknowledge receipt of your order
In Progress: We have processed your order and sent the details through to our warehouse for your goods to be despatched.
Despatched: Your items have been despatched by secure courier, and will be with you in the next 2-3 working days
Out Of Stock – to be refunded: We are unable to supply this item, because we no longer have any stock. A refund will be sent to your payment card in the next 2-3 working days. If all your items are out of stock, we will also credit your carriage costs.
Replacement Item In Progress: We have processed the order for your replacement item and sent the details through to our warehouse for your goods to be despatched.
Refunded: A full refund for this item has been sent to the debit or credit card you used when you placed your order.
Out of Stock – Refunded: A full refund for this item has been sent to the debit or credit card you used when you placed your order.
We hope you will shop again with halfcost very soon.
If you have any queries, please e-mail us at
customercare@halfcost.co.uk
Yours sincerely
Pat Matthews Customer Care Manager
