As you may or may not know by now, my car a 172 MKII has been off the road at my local garage awaiting a new engine now for nearly 8 weeks. I have tried everything to get it sorted out and am starting to lose my patience. They say there is a formal investigation going on as to why Renault France are unable to send the correct engine to my local dealer.
Recently after being blatantly lied to by a Renault UK customer service team member I have started to threaten to take matters further to a consumer magazine or program, possibly What Car! This still does not seem to bother them. So I am asking for help from anyone with a Renault who has had some dissatisfactory service with Renault. I am especially interested in problems with 172 MKII but will take any service problems you have had. Please email details of you unsatisfactory service to along with your reg and model of car to email@example.com. I do appreciate your help and I will let you know if I will take it any further. Its time Renault sit up and realise that there service is shocking and do something about it. Please Help.
I will let you know how this shock tactic gets on and maybe others can use the info I will compile for there own benefit in the future.