How good is this service!

[RichRSi]

I'm impressed with Mercedes customer care.

My dad took his Merc in for an MOT, bearing in mind this was short notice, when he arrived he got given a token for a ride into town and back on the bus and picked his car up when they said it would be ready.

It was given a clean and when he asked 'how much do I owe you for the MOT?' they just said 'Dont worry about it'. He didn't even buy the car from there and they dont actually do the MOT test themselves (it's taken to another garage for that)!

You've got to love that kind of customer care.

 

[AhmedRSi]

woah, what gives?! lol





(checked the car for dents? maybe they went out gave it a good ragging, fucked something up.. and hence "dont worry about it" lol)

 

[Renault_Boy01]

lol....sounds dodgy to me

 

[RichRSi]

I know what your saying..... Imagine seeing it on youtube doing burnouts down the local carpark...

But nah, car was perfect its a proper class dealership, Porka GT3's + AMG SL's etc in the showroom type of place. Mot and digital print out of emissions etc... so car was actually done, lol!!!. Just wicked customer service.

Last time I was at merc (when my dad bought his) the sales woman sat me infront of a 40inch flat screen with the remote while dad took a car out for a blast and asked if I wanted anything from the fridge (stacked full of cans of coke and bottles of oasis, kitkats etc all free) When dad got back the sales guy asked if I wanted a blast but I was wearing flip flops so didnt want to drive, should of just gone hill billy and driven barefoot!

 

[huckin18]

wow! i have got to change jobs! and make myself look reasonable, free food and test drving some nice cars! def do it caveman style next time barefoot!
very impressive service, my mates mom gets similar with her slk or clk 2seater sports car jobbie lovely

 

[jjoe90]

i'd of worn my dads shoes, no second thought of that, even if was 5'3 and me 6'9 them shoes would have fit lol

 

[edde]

Merc do have some superb customer relations shows many other sales places up without a problem.

 

[KI8RKW]

Then again; They aren't always the best... but admittedly they're starting to correct it.

Still a long way to go till the meet Renault Standards

 

[len_beach]

Ferris Bueller's day off.

 

[G_F]

My dad has free MOTs at the BMW garage, but he bought the car from them

 

[172.com]

My dad got free MOTs from Nissan. However, he got that deal when he bought the car. Poor b******s had to honour it for about 8 years lol. They moaned about it every year and tried to get out of it, but he never let them.

Never failed an MOT though.

 

[kpowell911]

Porsche Main Dealers are awesome too. When my dad had the clutch replaced on his 911, We dropped the car off, And whilst we were waiting to get the car into the workshop, We were sat down in a big leather setee, in front of a huge Plasma playing Porsche adverts, And they offered us anything from the fridge etc etc. Asked if we wanted to go and sit in any of the cars etc etc. They then asked how far we had to go back to home, (intended on getting a taxi, Its probably about 20 miles) And they said don't be silly, And someone in a New Cayenne Turbo was sent to round the front to drop us home! When they phoned to say the car was finished, My dad said he had to go away on business, So they said he could pay over the phone, And they delivered the car back to our doorstep!

 

[Leeshez]

Wow that sounds good.

 

[daviebroon]

Well when my clio was in at reno for its service recently... i was met by this ugly knuckle dragging scouser who breathed through his nose and said "yeah?!, what?!" while eating his dirty sandwiches

 

[Sash]

I know what your saying..... Imagine seeing it on youtube doing burnouts down the local carpark...

But nah, car was perfect its a proper class dealership, Porka GT3's + AMG SL's etc in the showroom type of place. Mot and digital print out of emissions etc... so car was actually done, lol!!!. Just wicked customer service.

Last time I was at merc (when my dad bought his) the sales woman sat me infront of a 40inch flat screen with the remote while dad took a car out for a blast and asked if I wanted anything from the fridge (stacked full of cans of coke and bottles of oasis, kitkats etc all free) When dad got back the sales guy asked if I wanted a blast but I was wearing flip flops so didnt want to drive, should of just gone hill billy and driven barefoot!

Standard Merc showroom has chairs/sofa's widescreen tele fridge stocked up coffee/hot chocolate machine, Used to work for them. but the guy at the dealer that did the mot on ur dads motor must of been on cloud9 for some reason... merc are as tight as fook, they wldnt spend a few quid on some air freshners for the toilets... (the tech ones anyway... they stunk!)
Half the customer facing is false! altho u do get the odd down to earth person who you can actually talk to without feeling inferior but most think they are superior to you! but i think the location depends on the attitude of the people too.

 

[Scott Sewell]

luky banstard, never had that service, best i've had woz 10% off a mot

 

[edde]

Porsche Main Dealers are awesome too.

Depends on dealership though and your age.

They would have been nice since at the end of the day a sup[erb product that a Renault ect has failed or your dads paying a load fo a new clutch to be fitted.