IT Geeks, Assistance needed with broadband....

[Sash]

wondered if anyone can give any advice on the situation.

My dads broadband was working fine up until about a week ago - nothing has changed with the pc setup etc - but now the broadband will only stay connected for 1:48 then it drops out and reconnects and repeats the process. Its highly annyoying and frustrating.

Could this be a virus? Scan hasn't picked anything up.

Any advice would be grand.

p.s We're on Plusnets unlimited plan.

 

[H182]

USB modem or a router?

Usually broadband drop outs are caused by line issues, try changing the micro filters as first port of call.

 

[Adam.]

Plusnet tech support is good, give them a ring and as them if there is anything flagged up on the line.

 

[olliewebbuk]

9/10 a line issue. Call Sheffield and get them to sort it.

 

[Sash]

I reset the router, and it stayed up for a few hours, so unless it dies again im gonna leave it be!

Thanks chaps!

 

[GiT]

Turn off the router, vacuum all the vents on it and keep it openly aired - may be overheating.