Astra CDTI SRI
Dad and sister are both in America. Both got 3g's.
Both on 02, both got international roaming enabled, data roaming disabled.
Dad lost signal on his phone 2 days ago, Sister lost her signal this morning.
I phoned o2, they said there no problems with the account and international roaming etc is enabled therefore there shouldn't be any problem with their connection.
Tried to reset networks through settings -> general -> reset -> reset networks, no change.
Tried manually selecting a network through settings -> carrier and selected the one that was working.
It connects for about 5 seconds on USA comnet(?) then it comes up with a message saying "your selected cellular network is no longer available. You can choose a different network in settings."
Any ideas?
Apart from messenger on the laptop, it's the only way to contact them.
Any help / suggestions would be great.
Both on 02, both got international roaming enabled, data roaming disabled.
Dad lost signal on his phone 2 days ago, Sister lost her signal this morning.
I phoned o2, they said there no problems with the account and international roaming etc is enabled therefore there shouldn't be any problem with their connection.
Tried to reset networks through settings -> general -> reset -> reset networks, no change.
Tried manually selecting a network through settings -> carrier and selected the one that was working.
It connects for about 5 seconds on USA comnet(?) then it comes up with a message saying "your selected cellular network is no longer available. You can choose a different network in settings."
Any ideas?
Apart from messenger on the laptop, it's the only way to contact them.
Any help / suggestions would be great.