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i rang up orange to upgrade my phone and the guy gave me a load of bs about it cost £300, he clearly didn't have a clue, going to ring up again and hope i get someone that knows what they are doing.
when i was with orange i wanted to upgrade to a N91 they would not entertain it at all, i rang vodafone they gave me the N91 and a far better line rental deal than orange was doing.
to date i have no problems with vodafone and always have signal where ever i go.