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11k seems a bit quick but then again depends how you drive. My pads lasted 19k but then again I drove a long way to work at reasonably slow speeds so they werent getting worn, this present set isnt likely to last as long.
If youve not changed the pads early and the pads been scrapping agaist the disk them youll need to change them you cannot resurface Clio disks.
regards cost though you cna get new pads for £20 and new disks very cheap (have a look at GSF site) I think there £30 each so all new pads and disks will cost you less than £80.
Changing them is very simple even if you havnt done it before you can do them in under an hour a side.
Quick fit will always try and sell you stuff you dont need, get them checked out elsewhere. I had them try and sell me new full suspension when all I wanted was a quote for my exhaust and it wasnt needed.
11000 miles for discs is rubbish. I doubt you need them that soon. My VTS gets harsh braking but Im only about to replace them on 37k miles. (Ive had it since 24k but as far as I know theyve not been replaced, but even then thats 13000 of hard braking.
I took it to Kwikfit last year when they were squealing (but I wantred them to check the general condition too), he said Id only stop that with new discs and pads but I needed them anyway. I took it to another garage and he told me that was crap and just told me to get some copper grease and smear it all over the backs (non friction surface) of the pads and that sorted it, did it myself.
Well the brakes are making a really horrible grinding sound and he told me to run my fingers down them, they dont feel smooth at all and he said that is whats making the noise. The braking itself is fine, just the noise. I need a mechanic I can trust who will be honest, not someone just after a bit of extra work.
If they are scored then chances are the pads will be the same but in reverse if you like.
I would get pads and discs of they are as bad as that. Usually you can get pads on there own as they wear quicker than discs but when its discs time, its best to get both.
The discs could even be warped slightly causing noise. £130 for discs and pads, fitted is ok. Discs usually cost about £50 a pair and pads £30 (both cheapish varities) and fitting is about an hour at the very tops.