I had this, 7 years, non stop reducing of premium, had a claim which was sorted perfectly 5 years ago ( someone hit me, so no payout of my insurance), could'nt fault them, sung their praises to everyone, then last year, my renewal went up by £100 ! Rung round, and Privilege did it cheaper than the year before!
So now I rate Privilege! There is no loyalty in car insurance anymore