Clio Sport 182 Trophy
Does anyone have a contact i can email at Renault UK to complian.
My Car went into Garage Sat last week, un driveable, car wouldnt drive - result new gear box needed!
Gargae didnt look at it till wednesday, i was told 17:30pm today.
Phone call earlier to say they didnt realise Trophy had a slightly diff box to others so needed to re order part!
They offered me a car next if i want one, but i must pay a 10 pound insurance charge.
Now forgive me if i am wrong, but i have a car sitting with full tank not able to be driven because of their fault, and i am left without a car.
I now expected to fill up a car with petrol and pay insurance charge to Dealer.
Y?????
I think charge should be waived as its their fault not mine!
I am just sick!
so far this clio has needed :-
New Back Box, New CAT, New passenger side door trim and now a new box.
The car is 55 plate and dropping to bits.
i fear i have got a lemon on my hands!
Sorry for the moan but i'm sick of trailing back and forth to garage to fix a car i take great care of, when my lass has an X-reg saxo 1.1 never serviced never washed takes minimal care and never had a problem yet!
DB
My Car went into Garage Sat last week, un driveable, car wouldnt drive - result new gear box needed!
Gargae didnt look at it till wednesday, i was told 17:30pm today.
Phone call earlier to say they didnt realise Trophy had a slightly diff box to others so needed to re order part!
They offered me a car next if i want one, but i must pay a 10 pound insurance charge.
Now forgive me if i am wrong, but i have a car sitting with full tank not able to be driven because of their fault, and i am left without a car.
I now expected to fill up a car with petrol and pay insurance charge to Dealer.
Y?????
I think charge should be waived as its their fault not mine!
I am just sick!
so far this clio has needed :-
New Back Box, New CAT, New passenger side door trim and now a new box.
The car is 55 plate and dropping to bits.
i fear i have got a lemon on my hands!
Sorry for the moan but i'm sick of trailing back and forth to garage to fix a car i take great care of, when my lass has an X-reg saxo 1.1 never serviced never washed takes minimal care and never had a problem yet!
DB