The AA bloke who rescued me a couple of weeks back nicked the key to get the centre cap off the wheels. This was annoying, but only a little plastic thing, so I went to Reg Vardy who said theyd sell me one for a mere £25!!!! I asked why so much, and they said it is "because it comes with 4 bolts". Bizzare.
Anyway, I decided to put the spare wheel on to match the other new tyre I had put on after my blow out. I thought that if I nipped down to my local dealership that they would take pity on me and change the wheels over. I drove in and before I was even allowed to park I was stopped and asked what I wanted. The schmuck who "greeted" me suggested I call the AA and ask for it back. I explained that I needed the wheel changing immediately as I was supposed to be going on a business trip and the idiot told me that there "is no one here who can do that" and that Id need an appointment as the tool to get the hub cap off is "specialist equiptment"!!!!
Eventually he let me park but only after doubting my sanity that someone at a Renault dealership might be able to change a wheel. In the end, they left me sat in their reception for an hour and when I asked what the feck was going on they said theyd done it right after Id turned up but had forgotten to tell me. They then charged me £15 for the "work"!
This makes me so angry. Every time I go there I get treated like dirt rather than a customer. Funny thing is that they have signs everywhere saying "It takes months to get a customer and seconds to lose one". How very, very right they are.
Anyone else had any dealings with these cretins?