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rs tuner connection problems



  clio 172 phase 2
went to connect my rs tuner to my car this evening and basically the tuner will not connect when i ever a press connect it says vci firmware unknown .? its a brand new one from fastchip also my laptop will not recongnise that the rs tuner is connected it will not come up on the bottom of the screen . i only wanna connect it so i can send henk the screen shot so he can send me the right map .


anyone had anything like this before also the light goes green then turns red . also it said fastchip rs tuner does not have a driver ?
 
This happened to me but I can't remember what I did to sort it.

I think I had to get someone to send me the driver. It wouldn't work on Windows 8.
 
  clio 172 phase 2
Im using windows 7 if thats any diffrent ? Ive now installed a driver but its not coming up automatically on the pc ?
 
I don't think so, but I can't remember properly. When my mate sent the driver, I clicked something on my desktop (a pink icon for the RS Tuner) and it worked then. Sorry I can't be of more help!
 
  1.2 clio
How do you do that mate I just assumed you download the software from fastchip and away you go but it's being a pain in the a**
 


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