Hi Donny,
I've been asked to look into RSA tokens in conjunction with LogMeIn. We currently have a large number of users using / requesting access to their workstations wen away from the office. We have a VPN but users prefer to access their workstation rather than connect to a remote server.
At present we do not have an ACE server. Just toying with the best possible solution.
So you've got a terminal server at the moment and it isn't good enough? Why do they need access to their individual workstation? surely most stuff can be used in a terminal service environment (barring desktop wall papers!). They still want to physically remote control the machine??!! seems a bit weird for an office to see the mouses moving and screens accessing stuff without users there! Like skynet! terminator ftw.
We have a terminal services setup replicating email, internet, clinical system access, files and folders, printing and normal office application functionality. Barring individual touches, its a pretty functional setup.
Why do they want to access their own desktop? Once you get the complete brief and drill down into the nuts and bolts, you could recommend another option. Signify is a good suggestion.