Servicing confusion

[Evil Ally]

I bought a pre reg 182 in November, which had originally had been registered in March 05. I was told that the 1st service is at 12k or 1 year. Today I took it down to the dealer for it's 1 year service, although the car only has 3700 miles on the clock. They told me that they can't authorise a service as the mileage is too low!

So I phoned renault CS to clarify if my warranty is still intact if I miss the yearly service. They have told me that because I have a year 03 engine, it only needs a service every 18k or 2 years. Which is it? My only worry is that if I miss a service my warranty will be void.

Silly Renault cars

 

[TheCake]

12,000 miles or 1 year.

 

[Rich]

182s are 12K or 2 years, which ever comes sooner.

http://www.cliosport.net/index.php?ind=reviews&op=entry_view&iden=53

 

[MRBILLYUK]

According to the service book its every 12k miles or 2 years , whichever is reached first .
Personally i always change the oil myself inbetween services , so its changed every 6k miles .

Read this article :

http://www.cliosport.net/index.php?ind=reviews&op=entry_view&iden=53

MrBillyUK !

 

[TheCake]

I meant to put 2 years. Sorrrrrrrrrrry ^ Edit me.

 

[Evil Ally]

Thanks Strange that the dealer and renault CS told me different things but neither were correct! You would think they should know!

 

[Griff]

Thanks Strange that the dealer and renault CS told me different things but neither were correct! You would think they should know!

Renault models are 18,000 miles or 2 years, Renaultsport is indeed 12,000 or 2 years.

Thick employees unfortunately.

 

[Tyson-182]

How do these idiots get jobs at Renault? Proper c***s..

Tyson.

 

[Ian_182]

They probably have 1 in 100 cars thats a sport and get used to one level of servicing for general cars...
Still not on though

ian

 

[experi-mental 182]

According to the service book its every 12k miles or 2 years , whichever is reached first .
Personally i always change the oil myself inbetween services , so its changed every 6k miles .



I do the same as you mate, 12k miles is far to long to leave the oil in there + you dont need to waste money on slick 50 with frequent oil changes.

 

[Evil Ally]

Renault took my registration and pulled my car up on their screen. I double checked that the guy knew it was an RS. He said, "yes, that's a 182?". Then he was telling me the servicing intervals depend on what year the engine was made Pleasant enough chap but not a clue it seems!

 

[edde]

No need to have a go at Renault even Renault print the UK manauls saying 12k/1yr for servicing the new none RS cars.

 

[gazcaddy]

its 12k or 2 years!

 

[GazCB]

Anyone know why they recommend 12k/12months for a 172 but 12k/24 months for a 182? It never takes 12 months to get to 12k but just out of curiosity?

 

[Rob 182]

I've had this as well recently at Renault Manchester. Renault Customer Services confirmed that it's definitely 12000 miles or 2 years, whichever comes first, as people have said. Renault Manchester refused to believe me too until they phoned Customer Services for themselves.

 

[GazCB]

Renault Manchester have got my car today for it's first MoT and new rear shocks, I hope they replace the right ones!

 

[Rob 182]

Good luck Gaz. I hope nothing like this happens to you:

http://www.cliosport.net/forum/showthread.php?t=126110

After using them for the first time last week I'll never take my car back there again.

 

[littleone]

yep 12000miles or 2yrs had services yesterday it seem to be quicker now

 

[GazCB]

Renault Manchester have got my car today for it's first MoT and new rear shocks, I hope they replace the right ones!

Me and my big mouth! I made the appointment for my car going in several weeks ago and I took it in at 8 this morning. I got a call this afternoon saying the new shocks they'd fitted were faulty so they need to keep it till tomorrow to get some more! I hope I get my car back tomorrow! :dapprove:

P.S. They were supposed to be having another go at fixing the 1st gear clunk when when engaging it. What causes this in case they haven't fixed it again and I can tell them? Cheers.

P.P.S I can't read that thread, it says I'm not authorised. Please can you describe it for me instead

 

[Rob 182]

Sorry to hear that Gaz, I hope I didn't jinx you with my above post. Renault Manchester really are bad. There's no way I'll use them again. Hope all goes well for you tomorrow.

 

[GazCB]

I've had a call saying my car is ready for collection, I'm going to get it soon. I just hope they've remembered to do my MoT and replace the black box bracket.

 

[GazCB]

OK so I've gt my car back. They've fixed the suspension but they've not sorted my 1st gear clunk, AAAARGGH!! This is the second time I've asked them to sort it and it's not been done. They claim they can't recreate the fault. I could take a technician out and it'd do it within 5 times of putting it into 1st. It's just done it loads of times on the way home! At this point I just can't be bothered.