Got my next service free when I bought the car, so i'm on holiday and thought I'd get it done...its 36k one.
Told them aux belt needed doing as per service book, so they say yep no probs.
Took the car in at 0830am this morning and checked that everything agreed ie aux belt etc...said i could pick it up at 1500. About 1200 a clock I get a phonecall telling me that they didn't realise that it would take approx 2/3hrs to do the belt, so could I pick it up at 1600...ok no probs i said.
Then at 1500 they call again, sorry sir your car's in bit's as we didn't know we had to take the front bumper off to get to the belt...(now im starting to panic) and we have ordered the wrong belt. Your car won't be ready until 1200 tomorrow, btw your rear pads are worn 80% and you need a new rear exhaust mount...would you like us to do them for you?....Errr No, just get the correct belt, put my car back together and give me it back please.
Totally useless bunch of clowns, runined the family day out I had planned tomorrow, so the misses is pissed off with me.
Rant over!
Told them aux belt needed doing as per service book, so they say yep no probs.
Took the car in at 0830am this morning and checked that everything agreed ie aux belt etc...said i could pick it up at 1500. About 1200 a clock I get a phonecall telling me that they didn't realise that it would take approx 2/3hrs to do the belt, so could I pick it up at 1600...ok no probs i said.
Then at 1500 they call again, sorry sir your car's in bit's as we didn't know we had to take the front bumper off to get to the belt...(now im starting to panic) and we have ordered the wrong belt. Your car won't be ready until 1200 tomorrow, btw your rear pads are worn 80% and you need a new rear exhaust mount...would you like us to do them for you?....Errr No, just get the correct belt, put my car back together and give me it back please.
Totally useless bunch of clowns, runined the family day out I had planned tomorrow, so the misses is pissed off with me.
Rant over!