Dear Steam Users and Steam Forum Users:
Our Steam forums were defaced on the evening of Sunday, November 6. We began investigating and found that the intrusion goes beyond the Steam forums.
We learned that intruders obtained access to a Steam database in addition to the forums. This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.
We don’t have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely.
While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well.
We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn’t be a bad idea to change that as well, especially if it is the same as your Steam forum account password.
We will reopen the forums as soon as we can.
I am truly sorry this happened, and I apologize for the inconvenience.
Gabe.
Steam always manage to suck the fun out of games.
Seriously, wtf? Steam is the best thing that's ever happened to gaming.Steam always manage to suck the fun out of games.
haters gonna hateOnly the forum accounts were hacked, and Steam Guard stops this sort of thing happening with the Steam accounts anyway
Steam rocks balls
wilky1107 said:Seriously, wtf? Steam is the best thing that's ever happened to gaming.
I disagree, although I'm bitter about paying them for something I didn't get. Their customer support is diabolical in my experience.
I had my account hacked, took me about 4 days to get it back
Well in all fairness I can agree about their customer service. I had my account hacked a few months ago and it took absolutely ages to get it back. However, they make up for it with -
Amazing scope of games for every audience, and most of them being a lot cheaper than retail
Direct video driver downloads
Automatic updates for all games, patches etc
Great community pages, friends etc
Pre-loading unreleased games so I can play bang on midnight
Mid-week madness and bargains!
No need for discs ever again so I can never lose my games!
I'm sure I've missed plenty of things. What's not to like?
I had to wait until 8am to play Skyrim!
Yes I played 1.6 before I quit. How does one play that these days? I haven't seen it on Steam