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I sent my w900i off to be unlocked and debranded etc (it was on Vodafone but I wanted to use my o2 SIM so I had to get shot of all the Vodafone nonsense it had stored). Its so much better, its updates the firmware, changes the settings to make it more useable (like for instance, starting a Text Message the first option in the list is Picture Message instead of Text Message - well all that is changed back). I think it was about £20, and sent back after just a day or two.