I work for virgin media, with the new super hub 2, depends on what device you connect to it, such as ipads/iphones and new smartphones they can connect to 5ghz and devices like laptops and that can connect to 2.5ghz. This is so it balances out both frequencies on the superhub so that more people can conenct to it in your household. There still might be a few drop outs due to its not long come out. But they are fixing this.