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The 'I work in I.T' thread



Advikaz

ClioSport Club Member
I get where you're coming from, but I see AI as a tool, not a replacement for my thinking. Just like using a calculator doesn’t mean you don’t understand math, using AI helps me explore ideas faster and make better decisions. I still have to think critically, ask the right questions, and judge the answers for myself. It’s not about outsourcing my brain—it's about sharpening it with the best tools available.


I agree. Unfortunately there’s a fair few of the single digit IQ club in firms that think it’s the answer to reducing costs.

I think they’re in for an expensive mistake/lawsuit(s) in the coming years from massive c**k ups imo. Many are relying on it already and not checking it. It’s often wrong. People are getting lazy.

It’s going to get expensive
 

Cookie

ClioSport Club Member
No, for you it was a tool to turn anything into the style of a Taylor Swift song.

Whereas I made it give me the answers in the style of a pirate.
Let's not forget the guardrails on that guys AI app that somehow let it answer questions about Kindergarten Cop
 

R3k1355

ClioSport Club Member
When you came down in the last rain shower and immediately setup in IT.

02ghCQbJG1wRn2754&_nc_zt=23&_nc_ht=scontent-lhr6-1.jpg
 

Donny_Dog

ClioSport Club Member
  Jim's rejects
Having to learn about API's pretty quickly.
Never knew much about them before, other than calling an endpoint via a URL as some sort of pleb consumer.

Pretty interesting stuff
 

charltjr

ClioSport Club Member
Having to learn about API's pretty quickly.
Never knew much about them before, other than calling an endpoint via a URL as some sort of pleb consumer.

Pretty interesting stuff

Done right and properly documented, all good. If not, a descent into “it’s your system not returning the correct response/it’s your system not parsing our response correctly“ hell.
 

Donny_Dog

ClioSport Club Member
  Jim's rejects
Done right and properly documented, all good. If not, a descent into “it’s your system not returning the correct response/it’s your system not parsing our response correctly“ hell.
},
"responses" : {
"200" : {
"content" : {
"application/json" : {
"schema" : {
"$ref" : "#/components/schemas/APIResponse"
}
}
},
"description" : "Cliosport is full of nonces and nobody owns a clio"
},



couldn't agree more.
 

Donny_Dog

ClioSport Club Member
  Jim's rejects
Done right and properly documented, all good. If not, a descent into “it’s your system not returning the correct response/it’s your system not parsing our response correctly“ hell.
You see, up until a few weeks ago, I wouldn't have known what you were on about.
I overheard some of our architects piss taking/mocking asking "do all our endpoints have correct response codes? I bet they don't"
This for a public facing API, in fact it forms part of our customer app.

I scurried back to my desk to add to my notes to research wtf they were on about. And started from there 😄

I feel like I've been living under a rock in Networking. I can see why network engineers turn their nose up at the thought of learning the API stack and the security around it. I think they think it's just web development and coding s**t. As it is baked onto HTTPs it's hard to deny some truth there, but it's the present and the future.

Was tempted to type up my learning, not only for my own benefit (as I have forgotten more than I know) but also network engineers. A bit of a dummies guide, if you will.
I wish there would have been something like it for me, a few months back.
 

Oggy997

ClioSport Club Member
  997, e208, I.D. Buzz
I've had to learn apis and json parsing quite heavily in the last few months.

Is been a blast, but oauth can suck a dick...

though what I really mean is our IT are stuck in the dark ages and getting application registrations in azure/entra is the most painful thing I've had to endure they think you're asking for global admin or something.
 

KitsonRis

ClioSport Club Member
APIs and response codes is basically my life at work. Making a system with micro service architecture everything calls everything else via APIs. Trying to trace through exceptions and errors to work out what is wrong can be hard if devs have done a crap job - yes I have been guilty of swallowing exceptions but like to think I’ve got better! Like the first system I ever designed about 5 years ago I thought was amazing, I hate it and want to re-write it and handle the errors so much better as I’ve learnt how to do it properly since.

My aim is to use the 416 I_AM_A_TEAPOT response code in a legitimate way. I’ve used it making unit tests checking for other allowed codes but a user never sees them!
 

ChrisR

ClioSport Club Member
I feel like I've been living under a rock in Networking. I can see why network engineers turn their nose up at the thought of learning the API stack and the security around it.
Highly dependent on environment etc of course, but in a world where everyone wants things ‘as code’ (infrastructure, configuration, anything), APIs are the thing that facilitate that.

Especially when you start talking cloud, automation etc.

Similar to as KitsonRis, a lot of apps now are just a gui/wrapper around a load of API calls.

As for the response codes, just use this guide.


IMG_3344.jpeg
 

Donny_Dog

ClioSport Club Member
  Jim's rejects
Highly dependent on environment etc of course, but in a world where everyone wants things ‘as code’ (infrastructure, configuration, anything), APIs are the thing that facilitate that.

Especially when you start talking cloud, automation etc.

Similar to as KitsonRis, a lot of apps now are just a gui/wrapper around a load of API calls.

As for the response codes, just use this guide.


View attachment 1752756
Yeah!

I mean, AWS is just API for the lot ain't it? Their own fabric.

Wonder if any you lot have found, that when doing Infra as code or a terra form project of some sort, that you can't automate firewall rules?
Say... Your solution traverses a firewall and you want to add the rules for it, in your pipeline.
Yet... That part of infra is always manually reviewed and executed?

I've been a few places where projects are stalled because they're waiting for firewall rules. (Especially if not native cloud fws)
The grasping of reviews, approvals and deployment here just seems light years away 😞
 

Maccy

ClioSport Club Member
  Straight 6
Highly dependent on environment etc of course, but in a world where everyone wants things ‘as code’ (infrastructure, configuration, anything), APIs are the thing that facilitate that.

Especially when you start talking cloud, automation etc.

Similar to as KitsonRis, a lot of apps now are just a gui/wrapper around a load of API calls.

As for the response codes, just use this guide.


View attachment 1752756
This is so true :D
 

andybond

ClioSport Club Member
I've been a few places where projects are stalled because they're waiting for firewall rules. (Especially if not native cloud fws)
The grasping of reviews, approvals and deployment here just seems light years away
I have noted in more recent times that silos are coming back. There is no end to end understanding.

This makes deployment difficult as you have pointed out.
 

Rojer

ClioSport Club Member
I have never met a more incompetent IT support team then where my Mrs works.

Constantly having login problems because the Citrix servers are under resourced and can't handle the load. The web apps they use are pure shite. They do "updates" without any testing and just f**k it up. They once told me Mrs she needs to contact Microsoft because she couldnt access a certain One Note. She hasn't been able to login all day and they are "trying" to contact her via Teams when she isn't logged in to access Teams in the first place. They are now saying it's a bios problem and her manager is telling her to buy a bios unlocker key 🤣🤣🤣
 

Donny_Dog

ClioSport Club Member
  Jim's rejects
The death of VDI is near, I have forseen it.
Had a demo of a secure enterprise browser and I can't see how VDI has a place once this gets going.
 

Donny_Dog

ClioSport Club Member
  Jim's rejects
I have never met a more incompetent IT support team then where my Mrs works.

Constantly having login problems because the Citrix servers are under resourced and can't handle the load. The web apps they use are pure shite. They do "updates" without any testing and just f**k it up. They once told me Mrs she needs to contact Microsoft because she couldnt access a certain One Note. She hasn't been able to login all day and they are "trying" to contact her via Teams when she isn't logged in to access Teams in the first place. They are now saying it's a bios problem and her manager is telling her to buy a bios unlocker key 🤣🤣🤣
Yes Miss Roger
Panjeet here
Please forgive me please, allow me to remote to you Miss Roger please
I have BIOS battery to replace Roger yes
New battery is all Roger
Roger
Please
 

ChrisR

ClioSport Club Member
The death of VDI is near, I have forseen it.
Had a demo of a secure enterprise browser and I can't see how VDI has a place once this gets going.
Netskope or something else (just curious)?

People still use Citrix? 😂

Support wise, one advantage of working for software/tech vendors is usually you’re just thrown your laptop and left to your own devices to sort things so rarely ever had to use support for anything.

Although current place not quite so much, eh @Cookie? 😂
 

charltjr

ClioSport Club Member
Our recruitment has been going so badly that management are suggesting we’re too picky and our online tests are too hard.

So I’ve got my wife to do the test. So far, she’s doing about as well as one of our worse candidates. Bear in mind, she is 100% a user with no technical or customer support experience at all.

So, yeah, our tests are clearly unreasonably tough. If someone with no applicable skills or knowledge, plus unmedicated ADHD, is doing about as well as an alleged computer science graduate with three+ years of industry experience then we obviously need to make the tests easier.

200.gif
 

Donny_Dog

ClioSport Club Member
  Jim's rejects
TBF, I wouldn't have left my last place for under £10k
And I'm a job gypo.
There just isn't the motivation to move for small margins now.

Quality is hard to find still. Even just someone who is willing to apply themselves and put graft in.
nobody wants to be on a learning path wage either. Newbs wanting £40k just cos they know some cyber from a text book and used Kali Linux once.
Ask them what a /24 is, and they get offended you've asked.
Mental
 

boultonn

ClioSport Club Member
  Macan S
Newbs wanting £40k just cos they know some cyber from a text book and used Kali Linux once.
Triggered!
Interviewed someone calling themselves a cyber security manager, turns out they were a service desk bod who'd helped someone troubleshoot bitlocker once.
I'm all for a bit of a reach, but no one is gonna pay 70k when you don't know what TLS is.
 

Oggy997

ClioSport Club Member
  997, e208, I.D. Buzz
I have to use SharePoint (/Onedrive) as a file store for my data storage from our BI SaaS application.

I have a blob, but I'm not allowed azure stprage explorer, so it's f**king pointless.

😩🔫
 

ChrisR

ClioSport Club Member
Reminds me I need to set something up with this vulnerable Sharepoint and have a poke about. I'm guessing that's not going to be fun to actually setup.
 

Krarl

ClioSport Club Member
Triggered!
Interviewed someone calling themselves a cyber security manager, turns out they were a service desk bod who'd helped someone troubleshoot bitlocker once.
I'm all for a bit of a reach, but no one is gonna pay 70k when you don't know what TLS is.
It was that boyband with them 4 black blokes that broke up about a decade ago wasn't it?
 


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