Who took their car in....

[Rob]

to renault for the bonnet catch?

Just wondering who out of you guys have been in and if you recieved the p*ss poor service i did....

Got there at 8am as i said i would. Asked the guy if he could get it done asap, but i understood they obv had others to do and he seemed quite cheery and helpful, and said i would get a phonecall when it was done.

5 AND A HALF HOURS on and no phone call.... gave them a ring and got told that service desk were busy and would ring me back once they had fininshed with customers.

1 hour after this i just thought screw it and jumped the 45 min bus journey to get there. When i got there car was in the space i left it in, but thought maybe i had missed the phone call whilst out and it had been done....

Went in and woman on parts all cherpy as before said "oh we wasn't aware you was waiting, it is being done at the moment" Now i was pretty annoyed and said no it wasn't, to which she replied "i think i know what is happening in my garage" at which point i politely pointed out that i could see my car where i left it this morning from where i was standing.

After waiting another hour and a half i was told it was done, i went outside to speak to the guy moving the car to see what he had done, when i asked i got "sprayed it with a bit of oil, any one could do it"

VERDICT: nearly 9 hours to "spray a bit of oil"

RANT OVER

 

[f0xy]

sounds absoultely pathetic... typical renault i suppose

 

[Peperami]

Go to a different renault dealer in future mate! They're not all bad.

 

[Macester]

haha i went in and did it while i ordered an RS grille, took them about 10 minutes. I cant actually believe they sent you off, takes the biscuit, I would of give that woman on the counter a forearm smash!

 

[Rob]

Believe me i was tempted, i was more than just shocked when i was told in the morning i wouldnt be able to wait for it, but due to it being stupid (8) o'clock (forgive me i'm a student ) i didn't argue. Will defo not be using them again.

 

[ollie]

Go to a different renault dealer in future mate! They're not all bad.

?

 

[Munson]

Go to a different renault dealer in future mate! They're not all bad.

This stands to reason. I'm sure there some gems out there. I've yet to find one even remotely local to me though

 

[Maz]

I waited about an hour and a half for mine to be done, took it in at 8am too but decided to sit in the waiting area and wait, after an hour by I went over and asked for an update, 30 mins later job done, simple job really that shouldnt take 5 minutes but we are talking about Renault.

 

[MRBILLYUK]

My letter went in the bin . I'm not prepared to wait hours for a quick squirt of oil .

 

[DougClio16v]

I checked the bonnet catch myself. Didn't need oiling up or anything and I didn't see the point of taking it to my local Reno because they are a bunch of slack jaw faggots IMO.

 

[Cookie]

^ What Doug said, except inbred slack jaw bellends

 

[A18XHO]

Thats really weird, took mine into the southend 1 and they were really good! was in and out in half hour, with a recipt and certificate! Got a phone call later that day to ask if everything was ok and was i pleased with their service, then a letter a few days after... I was very pleased

 

[Timmay]

bunch of t***s

 

[-Leigh-]

They did mine yesterday, as it was in with a prob with the brakes. All they do is check the catch doesn't stick and lube it up lol.

 

[Pettsi]

My letter went in the bin . I'm not prepared to wait hours for a quick squirt of oil .

But its special Renault oil!

 

[browno]

mine's in today for some other stuff (CV boot and headlight washers), so they're checking it while it's there.

Got a 1.4 modus in the meantime - my word, now that really is a terrible car to drive!!!

 

[Leeshez]

Mine is due a service soon. So hopfuly they will do my catch then.

 

[mikey_172]

i got my letter yesterday im goin to r sport to check it out wont go to main dealer

 

[edde]

Got a 1.4 modus in the meantime - my word, now that really is a terrible car to drive!!!

Nope there great I love them.

 

[Hazza]

I still haven't had a call or a letter informing me about the design fault, what shall i do?

 

[TomTom]

Can't believe how unorganised some of the dealerships sound. Its a 5 minute job.

 

[Gaz_]

Do it yourself? It takes about 10 seconds :S

 

[edde]

Do it yourself? It takes about 10 seconds :S

This is Cliosport owners your on about here.

 

[TomTom]

Do it yourself? It takes about 10 seconds :S

Thats counting driving the car in/out, clocking on/off, doing a little write up etc

 

[Gaz_]

Easiest job in the world. Even my mum could do it

 

[TomTom]

Gaz you made your mum do it, admit it

 

[jonny mac]

it's suppose to only be with the mk2 phase 1 clio's. they made the bonnet catches out of metal on them and alot of them were going rusty and pretty much giving way.

so they clio mk3 (same clio as HAZ511 has in his avaitor) were all made with plastic bonnet catches to stop this.

from what a mechanic told me.!

 

[edde]

it's suppose to only be with the mk2 phase 1 clio's. they made the bonnet catches out of metal on them and alot of them were going rusty and pretty much giving way.

so they clio mk3 (same clio as HAZ511 has in his avaitor) were all made with plastic bonnet catches to stop this.

from what a mechanic told me.!

The car in HAZ511 picture is aknown as a Mk2 phase 2 car.

The Mk3's are the new car 197 etc.

The Mk2 phase 2 can be affected though. Hence why letters are going out to owners.

 

[Fletcher]

I greased, at squirted a load of GT 85 on mine a while back, it seems fine, I recived my letter from Renault today.

 

[browno]

The main reason I took mine in was as a precaution - if it failed on me, and I hadn't taken it in to be checked, would the insurance company use it as a means to worm their way out of paying up.... probably worth dropping in just to be sure IMO...

 

[Dave H]

Don't need to take mine in....l know how to close the bonnet

 

[Gaz_]

Gaz you made your mum do it, admit it

sssshhhhhh