Because in every other make of car this is not the case. It does not state in the manual that the clio is different and needs to be done a different way. Therefore it is not a satisfactory product (car) as it is not unreasonable for me to expect to lift my windscreen wipers, if I have not been told that the windscreen wipers are not supposed to be lifted.
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Because in every other make of car this is not the case. It does not state in the manual that the clio is different and needs to be done a different way. Therefore it is not a satisfactory product (car) as it is not unreasonable for me to expect to lift my windscreen wipers, if I have not been told that the windscreen wipers are not supposed to be lifted.
Gaz_
ClioSport Club Member
Extreme mode
but it is if they are not ment to be lifted. Tbh i'd love to be stood in the room listening you arguing your case to trading standars/Renault. Something like a badly designed bonnet catch is a design fault, ie the MK2 safety catch that didnt work (if not serviced)...... these wipers are not. Renault will say the dealer should change them, or consult the handbook, which i believe shows you how to change/deal with them anyway.
Mustang, S13, AX GT
tbh I dont see how it is the dealers or renaults fault that you were too stupid to look at the blade whilst lifting it, and as for not forcing it when the wiper hits the bonnet it has to have a fair whack to take the paint off and there is enough resistance to know that you must have used force to lift it up completely. I looked when I was lifting as I have some common sense, but also know that the same thing happens if you lift the windscreen wipers up from a C4 and Im sure its the same on my mums civic also, mainly to do with the flat blade wipers I think
Focus ST-2
They are actually a doddle to change, did mine at the weekend but the worst part is that Renault quoted me nearly £50 for the front blades. I managed to find a guy who could do them for £35 but thats still steep and that was after a whole day of prices over £40.
White Sti Hatch
£27 a pair from Halfrauds...you were robbed !!
Ive just read through this and have no idea why theres an argument saying its a design fault it show in the manual how to change them and no where does it say or show the arm being lifter fully up from the window nor does it have to be to change the blade !!
I have a 197, washed my car for the first time, lifted the blade gently as i have with all previous other cars, noticed it didnt lift all the way up, so lifted it about 2 inches, ran the sponge underneath it, and went on to live to tell the tale.
There is no design fault - i can point at lots of other 197 issues such as queeky brakes, dash lights, 3rd gear etc and you have all this to look forward to, but to be honest / realistic you have no chance of getting Renault to fix it this wiper design issue.
What are you after - a refund for your car? For them to take your model in and redesign it? They wont fix the scratch because you didnt follow the instruction manual recommendations, so they are covered dude.
You'll end up getting wound up over something you can't ever resolve.
There is no design fault - i can point at lots of other 197 issues such as queeky brakes, dash lights, 3rd gear etc and you have all this to look forward to, but to be honest / realistic you have no chance of getting Renault to fix it this wiper design issue.
What are you after - a refund for your car? For them to take your model in and redesign it? They wont fix the scratch because you didnt follow the instruction manual recommendations, so they are covered dude.
You'll end up getting wound up over something you can't ever resolve.
lemonnobby
ClioSport Club Member
and the silly starter button on the wrong side
i can see both points of the argument here. I can see why he is annoyed, and i can see that others cant see his justification. I think had they been in his shoes there comments might be a little more understanding.
I persoanlly dont think your going to get anything sorted as a result of complaining, but again there is no harm in trying.
Good luck
I persoanlly dont think your going to get anything sorted as a result of complaining, but again there is no harm in trying.
Good luck
Firstly, thank you for all your inputs. Secondly, my issue was not around changing the blades, but washing the car. The handbook does state to be careful when lifting the blades to change the windscreen wipers but nothing about washing the car. Being as this is a new car I have not had to change the blades yet, so did not read the changing blades section of the manual. However I did read the washing the car section of the manual, which does not say anything about the wiper arms.
Also to the gentleman who said I must have used some force to pull the arms back, I can assure you I did not. Like I have stated before it was a new car and it felt like the spring was a little stiff, not a bugger me lads give me a hand I cant lift the window wiper. And yes, it was one lift that did it not two. Try it for yourselves and see
Like I said, I have never owned a Renault, and all my other previous cars, and there have been a few, have never required me to check whether the windscreen wiper arm scrapes the bonnet.
Also to the gentleman who said I must have used some force to pull the arms back, I can assure you I did not. Like I have stated before it was a new car and it felt like the spring was a little stiff, not a bugger me lads give me a hand I cant lift the window wiper. And yes, it was one lift that did it not two. Try it for yourselves and see
Like I said, I have never owned a Renault, and all my other previous cars, and there have been a few, have never required me to check whether the windscreen wiper arm scrapes the bonnet.
No you miss my point. None of the design faults you have mentioned will damage your car in anyway. I am not asking Renault to redesign anything, I am asking the dealer to repair the damage to my car as they never informed me of the design fault even though they knew, and there is no reference in the manual to not lift you blades when washing the car.
Focus ST-2
Halfrauds near me wanted £39!!!
No you miss my point. None of the design faults you have mentioned will damage your car in anyway. I am not asking Renault to redesign anything, I am asking the dealer to repair the damage to my car as they never informed me of the design fault even though they knew, and there is no reference in the manual to not lift you blades when washing the car.[/quote]
i do hear what you are saying, but the thing is there are so many cars that have design flaws that have the potential to cause damage to the unlucky. Look at one of the most laughable - the new mini clubman only has one rear passenger door - on the right hand side. Its on the right because in europe people drive on the right and get out of the back of the car straight onto the pavement on the right, whareas in the UK the kids have to pile out onto the road. One day someone will get knocked over, try and sue Mini and Mini will tell them they should have taken care and parked on the other side of the road or something. Then there is the Dodge Viper with side exit exhausts that melt the door paint. How many people poked their eye on those metal car ariels in the 80s? There is a common sense approach that has to be taken with cars, so sadly the garage will deffo blame Ren, and Ren will take no notice.
give it a shot by all means, i wish you luck but i cant see them even entertaining it.
i do hear what you are saying, but the thing is there are so many cars that have design flaws that have the potential to cause damage to the unlucky. Look at one of the most laughable - the new mini clubman only has one rear passenger door - on the right hand side. Its on the right because in europe people drive on the right and get out of the back of the car straight onto the pavement on the right, whareas in the UK the kids have to pile out onto the road. One day someone will get knocked over, try and sue Mini and Mini will tell them they should have taken care and parked on the other side of the road or something. Then there is the Dodge Viper with side exit exhausts that melt the door paint. How many people poked their eye on those metal car ariels in the 80s? There is a common sense approach that has to be taken with cars, so sadly the garage will deffo blame Ren, and Ren will take no notice.
give it a shot by all means, i wish you luck but i cant see them even entertaining it.
Former R27 & Mk1 V6 owner
To be fair, when I first washed my 197 I tried to lift the wiper - it was very stiff was immiediately obvious that it was going to scratch the bonnet if I forced it - so I didn't do it... I don't really think you can blame Renault, the wipers work perfectly, and as Gaz confirms, can be changed easily. There is no real reason to lift them all the way up, other than that's what you're used to doing.
Dan
Dan
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