Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
Looked at him, smiled and said thank you.
I've pretty much lost the will to live and don't even know if I'm that bothered anymore.
Can't even bring myself to open the other boxes as they'll be worth more still sealed lol
UPDATE......
Its here
and yeah I thought that box looks a bit beat up.....
So yeah, its not all here.
Been robbed by the delivery driver I think.
I said to him wait there let me check it before you go and he was pretty keen to go. I said there were 4 packages and there is only three. His...
Still not here and I'm not banking on anything yet.
If it does arrive it will be tested to make sure it works and then the GTOmega Prime Lite will be ordered and Ill almost be good to go
I've emailed back their Customer service on my open ticket they have asking them to sort ASAP.
Little to no hope but lets see if they can pull something off.
I'm invested now, they've tried to offer me a refund before but I'm seeing this through, they can deliver on what they promised. It must...
So it was the run up to Christmas and all was still then out of nowhere came a gift from UPS.....
Past experience leads me to believe that they don't do very well obtaining the information they need from Fanatec.
Day 106 in the Fanatec warehouse but I now have another label printed. UPS Express delivery so at this rate it might be home for Christmas.
Then again it might not. Blown all my cash on Christmas and an office so can't afford to buy the rig yet.
I thought I'd restart GTAV last night, I'm ot sure if its only me but drive by shooting is a mystery. Beyond impossible.
You somehow need to use LB - gun, left stick - steer, RB - shoot, right stick - aim. Am I missing something? Like the second mission I just ended up ramming the prick off the...
Well, new order in progress again. Order number 3 now they've placed. Using UPS Express Saver this time so it might be delivered to Hamburg alot quicker.
And I guess the UPS express only matters when they actually pick it up so probably another 3-4 weeks of completely shipped, label printed etc.
I believe they tried this but turned right out of Germany and have since opened up a new front on the Soviet Union with all the other parcels destined for England.
I know that when it gets delivered it will have be thrown around so many delivery vans and warehouses it won't work and then I'll...
Well..... great help from Fanatec customer services again. But I'm not backing down now, I want my gear.
Why can't they stop apologising and tell me what they are going to do to get it fixed?
I've been pretty crap with my replies to them recently but I've now asked some direct questions.
Oh Fanatec you little teasers, you were doing so well. Dangling that little carrot of one parcel at least....
4 for 4 back in Hamburg, Deutschland as of this morning.
Forgot to add, if the desk mount is 2.3kg and is the only thing to turn up I'm going to put my c**k in it and do a 90 degree tighten every day until Fanatec deliver as a protest.
You will be able to see all updates on the Fanatec forum.
Hmmmm, I'm hoping its just wrong in UPS and they are all together in one package and the website isn't displaying correctly, but I think thats more hope than reality.
But a bit of digging the parcels going back are
6.6kg, DD?
4kg, pedals?
1.1kg desk mount?
And the one apparently being here by...
That is the question..... do I risk having another £400 tied up with them and then have to go through all this twice and end up with two lots of nothing.
I got enough going on for now that I'm not 100% worried, and the GT Omega Prime Lite rig looks like its no in stock for a while so I'm going...
I have a reply from Fanatec and their customer service is second to none.. As you will see from the response below they are fully on top of order and I can expect it to arrive maybe, sometime in the future if ever.
My reading of that indicates they've still got s**t loads of problems and back...
lol, kick a man whilst he is down.
From what I've bene reading on their forum orders from November onwards seem to be business as usual. Its madness that they've not prioritised outstanding orders and had a dedicated team to get old orders processed.
How hard could it be to go into their order...
Actually f**k it, I've just raised a strongly worded customer support email where I used the word disappointed. That'll surely get them moving.
So lets see what happens first.... package arrives or they get back to me.
29th August was the original order date. Today funnily enough is the 80th...
What seat did you go for?
Looking at the GT Omega prime lite and it looks like stock is low and delivery is 7th Dec now. Not pulling the trigger though until Fanatec sort their game.
I've actually given up checking my order now. Bored of it, Last time I looked it was still sat at Label...
Is that the GT Omega Prime Lite? Think that's what I'm going to go for but its out of stock at the moment.
Also no movement on my UPS package yet. Wouldn't be surprised if Fanatec have just stuck the label to a wall.
Did get super excited yesterday, 3 boxes turned up, nice size, heavy...
Well well well after 10 weeks I have a UPS tracking number and an email to say that they have sorted the export documentation issues they were experiencing.
Hmmm, back to same old same old. Pretty much exactly the same as my 29th August order. Went to shipped on the 30th August and then heard nothing.
They recreated my order on the 20th October, 21st October went to Complete Shipped and heard nothing since. They said expect up to 5 days delay for...