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Got my PC copy today also! going to see how it runs on my existing rig but I can see me upgrading my GFX card in the next couple of weeks. I might get the R9 280x toxic - decent performance for the monies.
Office365 - Exchange Email and Sharepoint/Sky Drive Pro plus full Office Professional suite which will always be up to date - great for businesses.
Plus you get Office for your smart phones :)
For a small office - think about going with a hosted solution and using you internet connection? We install Cisco phones on PoE over a VLAN hosted solution. All users get a DDI number, voicmail etc. As long as you've got CAT5e where the phones need to go and a half decent internet your laughing.
Under your account settings (in Outlook 2013) -> server settings - make sure your offline settings is set to "mail to keep offline" is set to all? if you are using cached mode.
As IT guys we always have to prove it's not our hardware first, as long as you've monitored all the relevant counters and proved it's not the hardware and have logs as evidence that's all you can.
Depends on the CRM of course, we have several CRMs which are not recommended to be used via a VPN connection, plus other database like software eg: Sage is not recommended via VPN so RDP is an efficient way to use the software remotely and is low on bandwidth use.
Depends how many users you...
Download and reinstall games for windows live software again? I had an issue with dirt 3 not running on windows 8 because it installed the older windows games live.
I use http://www.unblock-us.com/ and their DNS server set up on my actual routers DNS. So I can watch all regions of Netflix on my apple TV, iPad, iPhone and PC.