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first thing to do would be to ask AOL for a mac code, you need that to migrate to another provider. that code will tell us whether you are on bt equipment or have been unbundled.
as long as you are on a bt line and not been LLU'd by AOL (not sure if AOL do have unbundled exchanges?) then u will have no downtime, it's a seamless changeover.
dude, if you seriously want it then i can speak to somebody and sort it out for u? if you have a bt line and currently have broadband then u can get service with nildram.
what it boils down to is...... your line may never go wrong and you may never ever need support to do anything for you, but if it does go wrong one day you will kill for somebody who knows what they are doing on the other end of the phone to sort you out, and the likes of AOL or tiscali, etc...
you do realise how tech support in cheapo isp's work (even sky). they have tiers, and you get to speak to a r****d in tier 1 first of all, and they know the square root of f**k all.
good luck getting to speak to somebody in tier 3 who actually has a clue about anything.
in a decent ISP we...
the company i work for charges £27 a month for a 50gb cap on peak and unlimited off peak. a completely unlimited package would be around £70 a month.
no traffic shaping at all.
zen charge around £35 for a capped service and £90 a month for an unlimited service.
you get what you pay for.
why not go for a premium isp such as zen, nildram, ukfsn, idnet, etc.
they all have uk helpdesks with technical staff rather than the window lickers that AOL hire.
it's well above what bt would consider to be a fault (400kbps throughput).
go here : http://usertools.plus.net/exchanges/ and check if you are on a congested exchange.
we have a piece of software called whoosh, and now also a new section on the bt wholesale site. through both of those we can see all your results if you have tested on the bt speedtester.
personally i've just installed the solwise products for somebody with a 3 storey house and i was hoping for some good results, but tbh i really won't be bothering with it again.
yes it's convenient, but that's about the only good thing going for it.
you will still have an fup.
and yes they wouldn't care if you left them as an isp. they might care if u left them for their other services, but i don't know the breakeven figures for those as i don't work for a company that supplies phone services.
7 to 8gb is around the breakeven point for...
tbh they wouldn't care if they lost you anyway.
you use more than the average user, you are not the type of customer an isp wants anyway.
of course there will be an fup with the other bt package. all isp's have fup's, otherwise they couldn't sustain an "unlimited" package.