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Yep i too have seen that top mount on the o/s go. and also he left it and it took the gearbox mount out which resulted in the gearbox caseing beening broken
Ball joint lower arm or top mount. if it were a pump it would do it in any sitution.
They must be chargeing you an hours labour for the washers when the bumper has to come off to do the belt and pump. i have blocked them off on my car.
Nope 36k or 5 years of aux belt and cambelt is 72k or 5 years.
you need to take aux belt off to do the cam belt. any belt cant be refitted after use. so if he serviceing is being done on age you can change both at 5 yrs providing it doesnt go over 36k. if its being done on mileage so say 15k...