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They would have had to flat it down lots to redo it again. I know after market paint seems to chip easily, but that was a major chip so wondered if they thought it was unusual, and would maybe would offer to sort it. Did you notice anything hit the car to cause it? Had on that size on my 205 GTi...
Megs Quick Clay is the easist one to get as Halfords sell it. Serious Performances stuff fo me as it can be brought on its own.
http://www.seriousperformance.co.uk/sp/products/maintenance.php
The was a great guide but it went when all the articles where lost on here.
In refernce to your terms
Claying - is a product 'clay' that removes embedded and stuck on containments from your paint that washing and polishing wont. The most commonly found brand is the Meguiars Quik Clay Kit...
Clay removes all the stuck on stubborn bits washing alone can't. After use your paint will feel like glass - so smooth. Polishes and waxes will go on so much easier.
AG SRP and EGP is great combo, P21s on top will give more gloss, depth and wetness a worthy extra step.
UDS is not really instead of the SRP as even Autoglym say the Extra Gloss wont bond to it. I have bottle of UDS I have hardly used as it is pain on and off. Should be used instead of SRP and EGP really.
I am a big fan of most of the AG range except for the Car Shampoo.
Bumper Care can not be...
What speeds and pressure are you using the PC on?
What sized pads?
How long you working the product for? How many passes? What sized areas?
Lots of variables to consider.
Dont let chips away touch it unless you have seen the the work of the local operator in your area. Most are pants.
If you have a local bodyshop I would trust it to them. Touch up conventionaly/d.i.y will be near on impossible because of the paint.
Hope you get it sorted out ok.
My point is that wheter it be a 172, full fat or Cup, or even a 182, in the same colours the Cup will get no attention on the road than each other from people.