197 causing more problems............

[tjhmortimer]

Ok, I took my 197 into Renault Manchester on Tuesday as there were a few problems that needed sorting out. The abs/esp light was on and there was a problem with the steering!!! Theyve just phoned me to say that theyve sorted the warning lights BUT the car needs a whole new steering column and its on back order for 2 f**king weeks!!!!!! Im sooooo pissed off. So i now habe a 1.2 clio for 2 weeks!!! Do Renault have an exchange policy? Can I/should I get my money back???

 

[Bluebeard]

If you bought the car brand new, i'e you are the 1st reg'd keeper on the logbook, you can ask for a replacement car under the sale of goods act. The car thry supplied you is not fit for purpose.

 

[tjhmortimer]

no, unfortunately I bought it 4 months old, so I am the second keeper............. does that mean I have no leg to stand on? Ive only owned it for 8 days, and already this!!!! Very dissapointed!!!

 

[fmp_]

thats how the cookie crumbles sometimes.

Just be happy in the fact its all covered by warrenty.

Drive the 1.2 for 2 weeks, get your 197 back, and enjoy.....

 

[Leeshez]

^^^^Agreed

 

[AliasOmega]

You maybe able to get a refund on the car.

Speak to trading standards, not a car forum.

 

[tjhmortimer]

I know, I should be satisfied with that. Its just I want to drive it and I cant!! So far ive owned it for 8 days and its been in tha garage for 4 of those, with another 14 to go!!! I suppose after another 2 weeks of driving a 1.2 it'll feel nice to get back into something with abit more power!!! I just cant help feeling that its not cricket!!!

Thanks for your comments

 

[paul]

are you worried people will think that the 1.2 is your car lol...sorry to hear about the 197! thats unlucky!

 

[sh33n]

I'd be royally annoyed as well.

But at least it is being sorted under warranty etc. Unfortunately this is one the draw backs of buying a used car.

 

[Bezza4]

Unfortunately this is one the draw backs of buying a Renault.

Couldn't agree more

 

[sh33n]

Unfortunately this is one the draw backs of buying a Renault.

Couldn't agree more

PMSL.