250gb external hard drive - pricing error!!

[dk]

i only bought one, wanted my order to hopefully slip through by not taking the piss.

I can use this one as a backup to my other external hdd as i am always paranoid that it will die one day and i lose everything, unfortunately its half the size as my 1/2 tb one so i will only have to save the most important stuff.

 

[LegoHead]

I bought 1000s of them. Will make a killing with a £1 profit on each one.

 

[tommyboy]

anyone got theirs yet?

 

[R8KHL]

My order status has changed now to the RED text version which says something along the lines of Cannot advise on status please ring customer services.

They taken the money off my card aswell.

:dapprove:

 

[CupWhite]

oh s**t im off to check now...

 

[CupWhite]

Your order is in Pre-ProductionPhase: Pre-Production

Pre-Production

We are checking with our suppliers that the items you need are available.




Detailed Information

Your Order InformationDell Customer Number:Order Number (Your or DELL's one): Further InformationOrder Date:14/08/2007


Once all information has been confirmed with our supplier, we will be able to provide an estimated delivery date.

Supplier 1Order Status:For the latest update on your order please email our Customer Care Team
QtyProduct DescriptionDell Part

 

[fUbAr]

lol

looks like there's gonna be lots of people fighting with Dell for their money back!

 

[Tom]

On the phone to them now.

This is fun, ive been passed to 6 people so far.

 

[sneeks]

I wouldn't mind one of these Chris if you do get them? Looks unlikely.

 

[Tom]

Still on the phone.

UPDATE:

Spoke to UK customer services she said it looks like its at the carriers but cant confirm.
She's calling me/emailing me back when she finds out whats going on.

But the order is not cancelled and it remains at the same price.

Dear Mr.Benton
Following our conversation I have:
Mailed the concerned department regarding the status of the order and will get back to you regarding the same once I have an update .
Request you to reply to this email incase of any queries.
I have logged the conversation with the following details, so it’s easier to follow up.
Case Number: 52XXXX632
My Name : Anisha Naidu

Odd.

 

[b3nje]

i recieved my 2 this morning

 

[Tom]

Really?

s**t!

Take pics, i need model numbers!

 

[R8KHL]

Your order is in Pre-ProductionPhase: Pre-Production

Pre-Production

We are checking with our suppliers that the items you need are available.




Detailed Information

Your Order InformationDell Customer Number:Order Number (Your or DELL's one): Further InformationOrder Date:14/08/2007


Once all information has been confirmed with our supplier, we will be able to provide an estimated delivery date.

Supplier 1Order Status:For the latest update on your order please email our Customer Care Team
QtyProduct DescriptionDell Part

I had that Status until I checked this morning and got the following:

We have located your Order but we cannot advise a status, please contact Dell Customer Service.

If you would like to Email Customer care about your order, then use the link below.

:S

 

[Clart]

delivered from dell in 3 days? I seriously doubt that

 

[Tom]

Me too, i did a bit of checking..

http://www.iomega-europe.com/item?SID=1b5a0860ebd977a4557d7b2f873bbebfb9b:4735&sku=131433328

Thats the only one that matches the description, if its that then result!

 

[Clart]

i think its actually this

http://www.shopmagenta.com/store/product/TSIO276.aspx

 

[R8KHL]

i think its actually this

http://www.shopmagenta.com/store/product/TSIO276.aspx

I think it is this one, as the dimensions are the same.

 

[Tom]

Sweet! lets hope it turns up.

Though to be honest for £13.31 i doubt it.

 

[Gareth]

some people have been receiving cancellation e-mails!!

 

[Tom]

Like me!

Subject: Iomega Order Number: 20XXXX44


Dear Customer,

We are very sorry – we've had an error in our systems, and the product you thought you were ordering was wrongly described on our website. The product code and price of your order related to a completely different product, and was incorrectly linked to the description of the Iomega Hard Disc Drive you requested. In fact, this is a discontinued product and is no longer in stock.

Due to this, your Iomega Order Number: 20847344 has been cancelled. Within the next 5 working days any pre-authorisation on your credit/debit card will be cancelled and we will refund to your card any money already collected.

To place your order for a different Hard Disc Drive, please go to www.dell.com or talk to your sales agent.

We are sorry for the inconvenience that this error has caused, and thank you again for choosing Dell.

Dell

***Please do not respond to this mail, this is information only***

B3jne= bullshitter​

 

[CupWhite]

DAMN!!


has anyone actually recieved one of these then?

 

[Gareth]

well I've just received an e-mail from Dell, but its for a revised delivery date, 28th of August instead of 21st. So it looks like they are honouring some.

 

[DrR]

I just got an email saying they are short in supplies and should have it by the 28th august.

 

[Tom]

i seriously doubt any orders will be honoured.

 

[Gareth]

yeah, wouldn't be surprised.

 

[makavelli]

Like me!

Subject: Iomega Order Number: 20XXXX44


Dear Customer,

We are very sorry – we've had an error in our systems, and the product you thought you were ordering was wrongly described on our website. The product code and price of your order related to a completely different product, and was incorrectly linked to the description of the Iomega Hard Disc Drive you requested. In fact, this is a discontinued product and is no longer in stock.

Due to this, your Iomega Order Number: 20847344 has been cancelled. Within the next 5 working days any pre-authorisation on your credit/debit card will be cancelled and we will refund to your card any money already collected.

To place your order for a different Hard Disc Drive, please go to www.dell.com or talk to your sales agent.

We are sorry for the inconvenience that this error has caused, and thank you again for choosing Dell.

Dell

***Please do not respond to this mail, this is information only***

B3jne= bulls**tter​

i just got the same email tom

 

[Revels]

I got it too!!

 

[dk]

me too

 

[theboydann]

Yeah me too.

 

[R8KHL]

Me too

 

[CupWhite]

yep just had this also

 

[furry_cup]

YEP SAME HERE, CU7NTS

 

[Dafthead]

Got it too. ah well s**t happens!

 

[DrR]

arg me3

 

[Has]

Just got the same email !!

Too good to be true then

 

[fUbAr]

lol

 

[ordainedduke1]

Gig is up guys they've found out they arsed it up and returned all monies

 

[b3nje]

wow, mine works really well!

 

[caymanr26]

my money hasnt been returned - same as Gareth - revised delivery date of 28th Aug for mine

 

[makavelli]

my money hasnt been returned - same as Gareth - revised delivery date of 28th Aug for mine

i got the revised delivery date email 2 hours after the cancellation email lol :S