Accident Management Kit

[Faz182]

Hi all,

Theres been a thread on here about this before, and Ive done a search but found nothing.

Got an edition of the Renault Magazine through the post this week, and inside was a separate leaflet about Renault services, and in particular the "Accident Management Pack", with the camera, torch etc.

Ive heard people on here whove received theirs, so I went ot the dealer where i bought my 182 from - Gordon Lambs in Chesterield, and they know nothing about it, and to contact Renault UK. Tried contacting them on the net but I have more chance of nailing diarrhoea to the wall, than getting through to anyone. I cant find a number to call. The one on the leaflet said RenaultUK but when I called it I got through to the AA!

Ive yet to receive my pack. Anyone got any suggestions?

Regards.

 

[Iain C]

Ive not got 1...my friend has in his dci tho.
He needs his tho as he has crashed 3 times in the last year!!!!

 

[JAF 182]

Mine came through the post about two months after I bought the car. Before that I had a nice plastic-bound but totally useless pack telling me about Renault Services - a glorified version of the leaflet that dropped out of the Reno magazine.

 

[Liam]

yeah you get the welcome to renault folder about 6 weeks after the car, and I got my accident pack about another 2 weeks after this.

Not long ago I got a replacement camera for the accident pack as renault had been informed the cameras they had been issueing had problems rewinding.

worth having, there is a number for renault customer services, cos I phone them, Ill try and dig it out later. Sure its on here somewhere too, ive posted it before?

 

[Faz182]

Well its been over 2 months now since Ive had the car, so dont know whether to wait a bit longer or phone RenUK. Cant find a customer services number though. Ill have a look through my welcome pack when I get home.

In the small print on the leaflet that came through the door, it says at participating dealers only..... Gordon Lambs better be participating!

 

[Alan]

Quote: Originally posted by Iain C on 28 September 2004

Ive not got 1...my friend has in his dci tho.
He needs his tho as he has crashed 3 times in the last year!!!!

Coz its a cup mate....keeps the weight down lol

 

[KDF]

Perhaps if someone could post a pic up you could just e-mail that to RenUK ?

 

[cliopower]

Your getting through to the AA because you are using the Renault Assistance phone number who are the AA. The camera is a good idea and all that but who in the right mind (the third party) is gonna sign their name to that? I know I wouldnt if I was in an accident with a reno driver because you could be admitting liability and as you know, insurance companies always tell you not to accept liability and leave the decisions to them.

 

[Lee]

I didnt get one and Ive had my car over 2 months now.

 

[Faz182]

Does anyone know Renault UK customer services phone number then, so I can phone and ask for one? Cant find it on the website.

 

[jon_r]

I have one, you really dont want it, its shocking!

The torch must have cos about 10p to manufacture, still it was a nice thought - though I dont plan on using it!

 

[Liam]

Quote: Originally posted by Faz182 on 29 September 2004

Does anyone know Renault UK customer services phone number then, so I can phone and ask for one? Cant find it on the website.

Renault CS 08000723372

 

[Moby]

I got sent 2 - both after I had sold the Clio!

 

[Faz182]

Quote: Originally posted by B@llsie on 29 September 2004
I got sent 2 - both after I had sold the Clio!


Thats it, rub it in.

Cheers Liam. Ill get on to them.