Bought a Spy Cam on ebay, bit of an issue. advice?

[cliobritt]

ok, bought a £17 spy camera from a uk based company 2 weeks ago, arrived quick but was faulty. Called the supplier who instructed me to post it back using a freepost address he gave me, so i popped it in the postbox.

Did that, but 2 weeks later they say they still have not recived the camera and want proof of postage, surely knowing i wouldn't send recorded as they gave me a freepost address.

ive opened a case but they keep saying the same thing as above, so do i bite the bullet and lose ou,t or keep pushing?

 

[LowLife.]

Can you prove that you posted it?

 

[cliobritt]

nope.

 

[treemanx]

Lesson learnt pal.

Although with it being freepost that is fecking annoying.

 

[LowLife.]

nope.

There lies the answer.

 

[JD]

nope.

No receipt of postage due to Freepost I presume? If so, you might be stuck buddy.

 

[cliobritt]

Pain. oh well.

 

[VeinAST]

ALWAYS send stuff recorded. You're covered then.

 

[alanc1000]

I'd still chase them a little bit and maybe do a paypal dispute item faulty etc anyway. He could be legit.

 

[Adam.]

brah, get an envelope, blank sheet of paper in it...maybe even a big LOL on it, post it recorded to their address.

They will sign for it. BOOM, paypal dispute and you have proof of posting/them receiving.

 

[DrR]

Errr, you can't just wack a parcel in the letterbox and expect it to get there?

 

[cliobritt]

why?

 

[DrR]

To me that seams mad, i'd still take it to the post office, i actually returned a parcel freepost today, didn't even think about just putting it in the post box.

 

[Revels]

You can still get proof of postage for free items.

You're going to lose. It might not have actually got there.

 

[montana]

fight it as long as you have grounds to, i would...can i ask what a spy cam is and why would you want one?

 

[renclio]

sadly mate your stuck, i have done this previously (was for 50p led lights) i sent them back freepost as they were faulty done exactly the same as you guy said he never got them, i disputed (im sad i know but its principle) never won the dispute and no paypal award, i learned my lesson even if its still freepost always send back with proof of postage even if its just a peice of post office headed letter with the post office workers approval or signature you would still have proof. Just be glad it wasnt hundreds and learn a lesson.