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why would you complain just take out the new package its not exactly hard is it
its just liek BB now i can get it cheaper if i want i just need to switch packages i didnt get angry at them because i was on a different package did i erm nope
ofcom ended their regulation on BT pricing today as they forced BT to be uncompetitive to stop them been a monopoly but now they see there is enough competition so they now see fit that bt can become more competitive