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Cambelt & Dephaser - Main Dealer



  Clio 172
Just booked my car in to Benfield Renault Gateshead for the cam belt and dephaser, works out at £449 and I get a courtesy car for the day, seems a good price, almost too good to be true!

Any reasons I should be concerned?
 
  RB 200
There mastertech is s**t hot. The rest of them are s**t. When you taking it ? I'm there tomorrow with a list of warranty issues :)
 
  Clio 172
16th July it's booked in for. I had the aux belt and tensioner done a year ago, I assume they will just put a new aux belt on to go with the cam belt and dephaser. Will check when I take it in.
 

Poopensharten

ClioSport Club Member
  Golf R
I wouldn't assume anything with Renault! If you haven't asked for it why would they change it?
 
  Clio 172
I just thought it was required to change the aux belt for a new one if it's been removed? Anyway I'll ask about it when I take it in.
 

Craig

ClioSport Club Member
  4 wheels
I wouldnt of thought they would just change it. It will cost more to change that too mate
 
  Clio 172
I'll ask them to do it too, just a belt can't cost much more surely as they will need the aux belt off to do the cam belt anyway.
 
  Clio 172
So if I just ring back up and check if they are going to put a new aux belt on when they put it back together I should be ok. It had a new aux tensioner about a year ago so that should be fine until the next aux belt change? What's a aux belt cost, about £20?
 
  182
New aux kit regardless whether its a year old or not. Only cost about £70 and has to be removed anyway so it will be part only cost.
 
  Lionel Richie
you need the following

cambelt kit
dephaser
crank bolt
oil seal kit for dephaser (must be changed!)
oil and filter (must be changed! 300% stupid not to)
pair of cam plugs
aux kit - upto you
 
  Blackgold 182
My local stealer has quoted me around £700 just a few days ago? I would have thought they would all be the same price?!
 
  RB 200
I'll be able to get a hold of a genuine aux belt kit for £65, timing belt kit £110 and dephaser pulley for £171.72 all inc vat. I work for Arnold Clark and we have a Renault dealer down the country so I get stuff staff price

see what they're going to charge you for parts it might save you a few quid.
 
  182 Trophy
I paid £55 for my last genuine aux kit from the local dealer.

But then, I did moan that the tensioner had seized just a few months outside of parts warranty.
 
  RB 200
I'll be able to get a hold of a genuine aux belt kit for £65, timing belt kit £110 and dephaser pulley for £171.72 all inc vat. I work for Arnold Clark and we have a Renault dealer down the country so I get stuff staff price

see what they're going to charge you for parts it might save you a few quid.


Yup seems they are! Although I bet it's still cheaper than benfield are charging him :p

im guessing they charge £100+ vat per hour too because they wanted £250 + vat to do a 2nd service on the 200.
 
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  Clio 172
Ok so I took it in today. They hadn't added the cost of the dephaser pulley to the parts bill, added an extra 170 to the price. They are doing everything Fred said, including a new aux belt.
 
  Clio 172
Why would I change them again though when they were done a year ago (12k) and only meant to be changed every 3 year/36k? I'll just get the aux belt kit done again in 2 years and that won't interfere with the cambelt.
 
As it would only have cost an extra £40ish. And you get another year. And should the aux belt fail and take the cambelt you've written off any warranty as you didn't get the full kit changed.
 
  Clio 172
Seems to be a lack of specialists in the north east who could also offer me a courtesy car, and the price wasn't as high as expected (I know its still more than an indi). Plus if the job was to go wrong I feel I'd have more comeback with a main dealer than a local indi. Time will tell I suppose. To be honest next time I think I'd buy the timing tools and do it myself as with all of the other jobs Ive done on my car its the only way I can be 100% satisfied its been done properly.
 

MicKPM

ClioSport Trader
  Clio16v/Zoe Z.E.50
Courtesy car insurance was not cheap when I looked in to it about 5 months ago not to mention i dont like lending someone a car so they can see how fast it goes in 1st and reverse whilst i treat their car with respect.

Regarding warranty issues though (and I cannot speak for other specialists) this is why I have professional indemnity insurance and only use genuine Renault parts.

Mick
 
Courtesy car insurance was not cheap when I looked in to it about 5 months ago not to mention i dont like lending someone a car so they can see how fast it goes in 1st and reverse whilst i treat their car with respect.

Regarding warranty issues though (and I cannot speak for other specialists) this is why I have professional indemnity insurance and only use genuine Renault parts.

Mick

+1 to all of that.
 
  Clio 172
Don't get me wrong if I was close to any of you guys I'd much rather give you my car to work on, it just seems all the well regarded specialists are hundreds of miles from me.
 

MicKPM

ClioSport Trader
  Clio16v/Zoe Z.E.50
I know what you are saying thoigh but Its a gamble sometimes no matter where you go as the larger franchise chains can be more criminal than the small backstreet garages at times.

I try to be fair and if my work damages your car then I dig deep. If a part I fit fails then its comes to me (initially) for inspection then if its a valid issue it goes to Renault UK who confirm/deny and pickup the bill.

I've had auto factors try to win my business with offers of belt kits for the Clio at £34!!! Yes, they would really help my profits but in the event of one failing what come back do I have vs loss of face with my paying customer.
 
  Clio 172
OK so I guess this will be the final update to the thread. I picked the car up this evening and it seems they have done a good job. Makes good power still and no funny noises so I'm pleased with that.

They gave me all of the old parts and to my surprise there was an aux belt tensioner and pulley in there, so it looks like they have replaced the full aux kit anyway, unless the cam belt has an identical tensioner to the aux belt?

I only asked for the cam belt and dephaser with a new aux belt so looks like this is an added bonus.

They mentioned the old dephaser was starting to stick so a good job I got it changed as initially they recommended leaving it alone. I have the old dephaser here, is there anyway I can test for this sticking with it off the car?

Overall paid £670 which I know is probably a couple of hundred more than I would have paid at an independent, but I didn't have to pay fuel or accomodation costs which I would most likely have done if I was taking it to Mick/Fred/Dan, not to mention possibly having to take time off work depending on opening hours.
 
  Clio 172
I forgot to say, the old cam belt and pulleys still look in incredible condition! Kind of makes you sad you just paid to have them changed. But I guess they can look great on the outside but still be weakened and snap.
 


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