182 Cup
I'm currently with O2 and paying over the odds for my phone, I've been on this contract (18 month) for over 9 months.
The other day a mate said he's changed to Virgin and paying £10 a month for unlimited texts and 200 minutes. Looking on the O2 website, they offer something not as good, but similar - 24 month contract, 50 minutes and unlimited texts and this would be enough for my needs.
I wanted to change to this, but the guy at o2 customer services said that I can only reduce by one tariff a month and I can't just move to their lowest tariff. Is that right?
The other day a mate said he's changed to Virgin and paying £10 a month for unlimited texts and 200 minutes. Looking on the O2 website, they offer something not as good, but similar - 24 month contract, 50 minutes and unlimited texts and this would be enough for my needs.
I wanted to change to this, but the guy at o2 customer services said that I can only reduce by one tariff a month and I can't just move to their lowest tariff. Is that right?