convo with renault about service cost

[mr sheep]

just had them on the phone as i wrote a complaint letter about the service cost at my local dealer compared to others around the country.

Derby renault wanted to charge £225 for a service whereas Birmingham said £165

basically they have said as derby renault is not owned by renault but a franchise they have no control of labour costs only prices of parts, whereas birmingham is partly owned by renault so thay have a say in how much everything costs.

is there anyway we can have a permenent post where it says who got the best price for a service with the name of garage etc....

 

[J182]

Is there a list of renault partly owned gagrages then as I was charged £263 for my first I keep meaning to write and complain just havnt got around to it yet!

 

[KDF]

Hate to say this, but didnt you ask before you put it in for a service ? you are allowed to choose where you get your car serviced (competition and all that )

 

[182_blue]

nottingham renault is set at £133

 

[Middo]

my local renault dealership is an independant garage chain (so not renault owned) and they charge £170 for the 18k service.

 

[jph172]

Silly question maybe while were on the subject- BuT DOES YOUR CAR have to be serviced at a Renault garage or can it be services anywhere? My 18,000mile service is due soon&all they do is change the oil&filters!

 

[mr sheep]

i havent had it done i just wrote a letter to complain about the situation, im only likely to have the one service as i do very little mileage so thought id just get a renault one.

cheers 182 blue what car was the £133 service on?

u can have it done anywhere that uses renault parts etc...

 

[JPW172]

Quote: Originally posted by jph172 on 28 January 2005

Silly question maybe while were on the subject- BuT DOES YOUR CAR have to be serviced at a Renault garage or can it be services anywhere? My 18,000mile service is due soon&all they do is change the oil&filters!

why 18000 buddy,thought it was 12000 mile intervals for servicing a 172

 

[Mike Wright]

Good example of Renault!

Exeter Renault Main Dealer;

1 set front disks, standard service inc parts and labour = £550.

Local garage (fully qualified used to work for main dealer). same job, same parts etc = £195.

 

[Jason C]

Its not renault specific (try Lotus!), and as a franchise can do what it wants you have little choice but to vote with your feet & take your servicing elsewhere.

Would be good to have a section where people post the dealer, service type & costs.

 

[mr sheep]

Quote: Originally posted by 182blue on 28 January 2005

nottingham renault is set at £133

just called them said it was £185.... grrrr

 

[ukaskew]

36k service at my local Renault Franchise is £330. When I was in there ordering my new alloy a guy was pretty peeved at the cost, apparently when he had his 18k it was £60 for the oil change. The woman explained that they use fully synthetic oil, which is why its so expensive.

 

[mr sheep]

he said i can save 5.95 a litre if i supply my own oil to

i dont even know how much is 5 litres of oil is cost wise

 

[Liam]

Quote: Originally posted by mr sheep on 29 January 2005


he said i can save 5.95 a litre if i supply my own oil to

i dont even know how much is 5 litres of oil is cost wise

I purchased 44 litres of fully synthetic elf oil as did StuV6, we have mentioned it loads before but just compare the price we paid to what they charge you,

1X 2 litre bottle = just over £2 so about £6 for the oil for a clio oil change! and thats fully synthetic!

 

[Lewy.Lewis]

Quote: Originally posted by jph172 on 28 January 2005
Silly question maybe while were on the subject- BuT DOES YOUR CAR have to be serviced at a Renault garage or can it be services anywhere? My 18,000mile service is due soon&all they do is change the oil&filters!


I dont think it has. As long as they are an authorised service provider. I take my Scooby to a very good place near the local dealer (best not put the name as I may get told off for advertising . When I mean an authorised service provider they use genuine parts etc. I have had mine serviced twice and have also had a warrenty claim - best to check with the main dealer but try and speak to someone other than the Service Manager etc.

 

[182_blue]

Quote: Originally posted by mr sheep on 28 January 2005


i havent had it done i just wrote a letter to complain about the situation, im only likely to have the one service as i do very little mileage so thought id just get a renault one.

cheers 182 blue what car was the £133 service on?

u can have it done anywhere that uses renault parts etc...





the £133 service is for a 182, its a fixed price servicing, they do the same with brake pads supplied/fitted (£88), oil change (£50)

not bad i suppose

 

[AliasOmega]

I think i paid about £160 for my 1.2 16v service...(18,000 mile) in Reg Vardy, Sunderland as i got a price from where i bought the car (Lookers Chester) and asked if they can price match, and they did.

 

[Iain C]

I drove 40 miles for my first service...and saved 80 quid!

 

[cabbagekitten]

oh yeah? well beat this, renault west london (the big one) want £410 for a 36k mile service. the guy said "well that includes change of spark plugs, timing belt and oil filter"

noooo? really? change the oil filter too? thats kind of him

 

[Jawnathan]

Dont forget on the 36k service they change the batteries in the remote unlocking key.

 

[yubnub1]

Hey Mike,



Would that be the main Renault dealer based in exeter on a large ind est??

Just had a "run in" my self with them, not service related, but finance related,