document properties option missing on right click

[cava83]

Hi,

I have some word and PDF documents which I cannot open.

When I right click on them, my options are limited and does not contain properties.

I can open some documents in the folder.

Documents are stored on a server and permissions have not been touched.

The documents affected have no "A" under the attributes column.

Any ideas?

 

[H182]

Providing you have the appropriate permissions the only other thing I can thing is:
Are they in loads of subfolders with long names? If the entire path/name is too long the OS can't recognise them. Try moving them to another location if possible or rename the document to something shorter.

 

[McBunny]

id say the file title combined with the directory listing is too long


say c:\wwwwwww\dffdfffffff\ggggggggggg\gggggggggg\rabit.pdf

it will be too long

 

[cava83]

Cheers guys.

It won't let me even copy and paste.

Will have a go.

Really appreciated,

Gabi.

 

[cava83]

That was the issue.

Path name too long,

Check this out.

\\server1\FSD\Artiste Management Productions Ltd - previously HARVEY GOLDSMITH PRODUCTIONS LTD\Ignition International\Live schemes\GPMI - Transferred to Artiste Management Productions Ltd wef 01 12 08\Invoices Sent

 

[McBunny]

send the cheque in the post please or nude photos i dont mind ;P

 

[H182]

 

[cava83]

They originally give me another path name which was half the size.

People!!!

What's the limited character set?

What pics would you like, I have some awesome ones!

 

[McBunny]

supposedly 255 for file name and 260 iirc for path and file name but in reality it is closer to 230 from what i read the other week when i had this issue

 

[DMS]

If your client OS is Windows Vista you can get around the issue by mapping a network drive to one of the folders further down the path.
I think older versions of Windows still reference file names on mapped drives via their full UNC path though, so it doesn't work.

 

[cava83]

Cheers Mr Stone,

We pretty much all use XP bar a couple of users who use 2000.

Vista is not on the cards and don't think it will be,

Some users find it hard enough to turn on/off the machine.

A question the other day was, " Gabi, my wired mouse is acting strange, could it be due to the power problems on the road, or do I need to replace the batteries?"

 

[H182]

^Lol always one.

 

[DMS]

LOL.

I once had to replace a completely dead PSU in this woman's PC years ago, and she goes "Will it make it much faster?"

I also had people putting CD's in upside down and a bloke who was worried because his floppy drive kept making clicking noises. I really am glad I don't do 1st line tech support anymore.