J *JimmyJ* Car E39 530i Nov 30, 2007 #1 i.e Total number of calls = 682 Total number answered within 30 seconds = 56 What is the formula to write in excel which will give you the percentage???? :quiet: :quiet: :quiet: :dapprove: :dapprove: :S :S :S :S :S
i.e Total number of calls = 682 Total number answered within 30 seconds = 56 What is the formula to write in excel which will give you the percentage???? :quiet: :quiet: :quiet: :dapprove: :dapprove: :S :S :S :S :S