Excess and how you go about paying it?

[Se7en172]

right I have a £250 excess with direct line. but because I am 22 there is an additional £250 to be payed so basically £500. I have made a claim as I hit my front right hand wheel on a curb, buckled it quite badly and my drivers seat air bag popped. Other than that I dont think there is much more damage. As far as excess goes, is it that I have to pay £500 upfront before they do any work? or do they add it on to my policy throughout the year?

 

[V1NNY]

excess needs to be paid befor a claim iirc

 

[Se7en172]

£500 straight up is a bit steep don't they give you some way of paying it off in installments. They should as I have always payed my insurance no questions asked and have never made a claim!

But saying this don't they need to assess the damage and give you a quote for repairs before charging you the excess!

 

[edde]

You pay up after the repair work has been done when you go to pick the car up.

 

[Pettsi]

You will pay your excess once the repair work is complete.

If your car is written off. They take the excess off of the final payout fee.

*Edde beat me!*