FAO K-tec

[RobFenn]

Youre taking ages to reply to my email concerning labour charges?

On a plus note your new online payment is doddle to use, take note jas and your poxy paypal!

-Rob

 

[geordiepaul]

Surely a phone call would save a lot of time and would get you an immediate answer??

 

[Squirt 172]

I also sent them an e mail about the new exhausts for the Clio 172 - got a very short sharp reply back without even a price or labour etc...

Hmmm...not good first impression.

 

[RobFenn]

Paul great idea but i cant blag im working when on the phone talking about exhausts etc.

-Rob

 

[GR7]

Did you send your e-mais to the address from their website? If so, you might get a quicker response by using this address mailto:david@k-tecracing.com/">david@k-tecracing.com/

He once told me that through the website they get up to 100 e-mails every day which take ages to get through, most of which is done in the evening.

 

[RobFenn]

I sent it to the general one and the replies are from david so i presume the info address is re-directed to him anyway.

-Rob

 

[Adams_16v]

I had a good quick reply a while back when emailed them...

 

[RobFenn]

Same, just this time hasnt been so swift!

-Rob

 

[haitch]

always best to ring, even if it blows ur cover at wrk...fag break? fitting a zorst doesnt take long n if ur forking out that much cash ur not going to notice a bit more eh? iv always found them very helpful n prices mostly r good, and the website is probably the best for clios as its quick n so easy to use, bb tuning site is naff, dont think its bin updated in a year part from the limited turbo info, hillpower, prima etc not much doing there either eh? k-tek k-tek rah rah rah

 

[Mike Wright]

Quote: Originally posted by GirlRacer on 09 May 2003


Did you send your e-mais to the address from their website? If so, you might get a quicker response by using this address <A target=_blank href= "mailto:david@k-tecracing.com/">david@k-tecracing.com/

He once told me that through the website they get up to 100 e-mails every day which take ages to get through, most of which is done in the evening.

Simple answer to that is employ more staff!

 

[K-Tec Racing]

Sorry for any delays guys but we do get a lot of e-mails and I have been away for over a week which hasnt helped.



Squirt and Rob, please re send your mails and I will try to answer them within the next couple of days.



It is always best to call if you can as we can give an immediate answer but we are catching up on the back log of mails we currently have.



David.

 

[craigy172]

yes always reply to me but then im local but best to phone top team is k-tec

 

[RobFenn]

Thanks for replying. I know what im going to do now anyway so doesnt matter, ill give you a call next month instead.

-Rob

 

[RicH-]

i sent them an email; ages ago about some front fogs for my 16v but no reply , guess ill go elsewhere...

 

[RicH-]

oh sorry didnt read all the posts , ive sent a mail to mailto:dave@k-tecracing">dave@k-tecracing