DONT GO WITH HIGHWAY!!!!!!!!! I had a very very very bitter experience with these people.
My first insurance policy was with Performance Direct who insured me through Highway (as do quite a few of the cheaper brokers) and I had a crash in my car where no 3rd party was involved luckily but decided that I would inform the insurance company to let them know that the car has been damaged beyone repair. This was partly stupid, but you are supposed to inform them whether or not a claim is made. All was fine until I tried to get insured elsewhere, upon asking why no one would insure me I was informed that highway said I had a claim pending with them!?!? WTF can they do this??? I explained that I didnt make a claim, but words falling upon deaf ears was an understatement...
Phone Highway and they said a 3rd party had made a claim against me and that Id loose my no claims, they also said I had made a claim on my car... okay I said, explain how I can make a claim for my own car when Im TPFT only??? Bottom and short of it is that they took the piss and it took 18 months before I could be insured ANYWHERE else! A couple of friends recomended them to me, but never had to make a claim, when one of them did it took over a year to get the money for the car even though the other person had accepted responsibility for the accident... very poor, wouldnt piss on them if they were on fire!