Have to say I was a bit shocked to read this, but brilliant to see a positive reply from Greenlight
I have both my cars insured with them, the clio costs less on insurance a year than it does in road tax!! I think that say's a lot.
I've rang them quite a few times (both insurance policies, mid-term adjustment to add my girlfriend to one, and had to ring when some moron smashed my wing mirror off and left me with a lacerated face - FUN!) and every time I ring them they answer quickly and never pressure me to get off the phone like most call centers do.
Usually end up chatting about the track days I'm doing or ring trips. It's great to use a company that actually seem to be car enthusiasts themselves!
Adrian flux made me spend a whole day writing out a mod sheet for the clio - then asked me for £200 more because apparently I hadn't told them about an ECU map over the phone (even though I told them it had an omex 600 - they must assume they map themselves lol) - whereas Greenlight just took my spec off my progress blog on here saving me loads of time.
When renewal comes through in March I certainly won't be going anywhere else
Ring cover sounds pretty awesome. Though I do worry that if the track damage was covered by insurance I might push a bit too hard lol