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Think I was insured by them one - they underwrote HIC insurance as far as i remember. Didn't ever claim so can't comment on what they would be like if you did.
Just re-insured my Clio with Esure - by far the most competitive on price - 182 insurance was £397 fully comp. I added no claims bonus protection and legal cover though so cost a bit more, but not bad all the same.
I was with them years ago, I found that they were awful with paperwork, really really bad with it. I kept getting cover notes for about six months, despite asking on numerous occassions for the actual policy, wtf is all that about ??? :S
They kept messing my reg up too. How anyone can't understand the phonetic (sp) alphabet is beyond me.
I renewed today, but greenlight were insistent that I take an agreed value policy as a standard market value policy probably wouldnt pay alot in a total loss claim.
I think that was very honest and I am grateful they took time out to help me out.
I have never had any major issues with greenlight, just the odd admin problem, like trying to get the insurance certificate.