Installing Software Query

[richy22]

Ok i hope no1 gets confused with this!!

Have some software at work to go with a product we sell. Problem I have is when the software is installed as "administrator" and a licence key has been inputted etc so the software is up and running, Once thats done log out and log in as a user and try and access the software (after installing for all users) it will not run and tries to run the setup again. It asks for a disc but as some of our customers are libraries, only administrators have the rights to install stuff.

I get the same problem here but i can get round it as i have rights but is a hassle for other companies.

Now im not a software guy but could this be something to do with the software?? Or something to do with access rights within windows??

Any advice would be appreciated

Cheers

Richy

 

[richy22]

Right it looks like whats happening is when the software is installed it stores the registry file to the registry on the relevant PC
HKEY_LOCAL_MACHINE as it should and also installs it to HKEY_CURRENT_USER

Once it has been installed and you log on as another user the registry files for that user (in regedit) i.e HKEY_CURRENT_USER are not there for the software so therefore it wont run.

Is there a way to get around this?? As in changing part of the software to copy the reg files in each users registry?? (Probably not!) And not just the LOCAL MACHINE

I also tried installing it on a server and running it off there but same problem no registry files for HKEY_CURRENT_USER.