Length of warranty

[munty]

I purchased an imported Clio in June this year and was told that i had a 2 year standard manufacturers warranty from Renault, and only cars bought from Renault UK have 3 year warranties. Having opened up the post today i have a letter from Renault UK informing me i have a 3 year warranty but am not entitled to the breakdown cover that they give to cars brought from there dealers.

Has everybody else got a 3 year warranty, as every importer i spoke to earlier in the year told me i would only get a 2 year warranty?

This has come as a very pleasant suprise.

 

[hype]

Theres load of posts about this if you have a look back, but basically yes, most people now realise you are entitled to the full 3 year warranty.

Ive been told to send certain documents to Renault UK to validate my warranty, have you already done this?

 

[munty]

The letter just said my car had a 3 year warranty, a warranty and service booklet was enclosed and that was all. I had some info of a couple of months ago, but just assumed i was getting the 2 year warranty.

 

[hype]

May well be it depends who you buy it from. I got mine from Motorpoint.

 

[chogg1000]

I got mine from Trade Sales, and it only came with a 2 year standard warranty. I bought an extended 1 year warranty from them for £300. Have I been ripped off? I only got it for piece of mind, but if its covered anyway it seems a bit bad of them to sell add on warranties. I thought the three year warranty was on Uk cars, and the european warranty was two years.

 

[hype]

You didnt need to buy the extended warranty as you are entitled to a 3 year one anyway. Someone on this board, I forget who, had the excact same problem with Motorpoint in Derby and got the money they paid for their extended warranty back after explaining the problem.

Have a look here:
http://forum.cliosport.net/display_topic_threads.asp?ForumID=2&TopicID=15166&SearchPagePosition=1&search=Motorpoint&searchMode=allwords&searchIn=Thread&forum=2&searchSort=dateDESC&ReturnPage=Searchold post

 

[Ben H]

I thought that it was two years warranty with Renault and another one with the dealer. Thats common practice I think - an easy solution for manufacturers once competitors upped the ante (they spread the risk with the dealer).

 

[chogg1000]

thanks hype....i shall speak to Renault and then try and get my money back.

 

[desmondo]

I think it was Joe (Captain Slarty) who got his money back from Motorpoint. Im in the process of getting mine back too but its taking rather a long time..........

 

[Captain Slarty]

yep, lock stock n barrel, no probs (Motorpoint Burnley)

Joe..

 

[wallisj]

I just did the same with Motorpoint in derby, just faxed the lady at autosupport with my email from renault (stating the 3 years thing) and she texted me back about 10minutes later informing me the £399 cheque was in the post.

Didnt even question it

Ta

Jamie