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New iPhone launch today
- Thread starter thecremeegg
- Start date
-
- Tags
- iphone
SLK 350
The phone is obviously more capable than Apple would lead you to believe, dreams of full BT, DIVX, flash will remain dreams.
My iPhone purchasing experience:
Mum goes into Carphonewarehouse: "Yes we have one, but it's reserved"
So Mum goes on to say how come when she goes in, they never call her to say they have stock but other people can reserve. So they agree to call tomorrow (Sunday) as the one they have is for collection, but may not be collected.
30 mins later, CPW call Mum - "We've spoken to the bloke, he's already got one, so you can have this one". Fine.
I went in around 10 minutes later as I was in town to upgrade my phone. They take details, bank details (It's an upgrade to my none-iPhone o2 contract) then it goes away to processing.
"Sorry, you aren't eligible for upgrade until the 18th November 2008". Well, that's wrong, as O2 direct say I can upgrade from the 27th June onwards. I ring O2 customer services, and they say "Yes, definetely you can upgrade, but CPW will need to ring us on the dealer services line to get it authorised.. here's the number: ******"
So I go back to the counter.. they agree to call.. give them the number.. it's incorrect. So they ring their own O2 direct number and get through to someone - I give the guy my details again, including password, and O2 say sorry.. you need to wait until the 26th July. So they say come back next week.
I go out and think.. this is stupid.. so I ring O2 direct again and speak to someone else.. they say "You are definetely eligible for an upgrade. The November date is when you moved billing system.. you are well out of contract, there are no problems.. let me speak to them" so I walk back into the store and give the phone to the CPW bloke. He speaks to them, gets told that it's OK and processes it again.. it comes back declined and the November date again, so O2 say something like "oh, then you may need to wait until the 26th July.. maybe you need to wait until the full 12 months is up.. even though you can upgrade a full month before"
So, wtf?! Would I have this problem in an O2 shop? I ain't got a clue.. they're holding me one for next Saturday, but I might try the O2 shop if they get any stock during the week.
You can see why people get angry - I can get an upgrade, but it's being decline for some nonsense reason and saying November, even though O2 are saying it's OK!.
My current contract is with O2 direct.. so if they say yes, but CPW are saying no.. Uh.
I never really trusted many of the angry people with bad upgrade experiences, as I've never generally had a problem.. but man, I can see why now. What a c**k up.
So, I still don't have an iPhone.
Mum goes into Carphonewarehouse: "Yes we have one, but it's reserved"
So Mum goes on to say how come when she goes in, they never call her to say they have stock but other people can reserve. So they agree to call tomorrow (Sunday) as the one they have is for collection, but may not be collected.
30 mins later, CPW call Mum - "We've spoken to the bloke, he's already got one, so you can have this one". Fine.
I went in around 10 minutes later as I was in town to upgrade my phone. They take details, bank details (It's an upgrade to my none-iPhone o2 contract) then it goes away to processing.
"Sorry, you aren't eligible for upgrade until the 18th November 2008". Well, that's wrong, as O2 direct say I can upgrade from the 27th June onwards. I ring O2 customer services, and they say "Yes, definetely you can upgrade, but CPW will need to ring us on the dealer services line to get it authorised.. here's the number: ******"
So I go back to the counter.. they agree to call.. give them the number.. it's incorrect. So they ring their own O2 direct number and get through to someone - I give the guy my details again, including password, and O2 say sorry.. you need to wait until the 26th July. So they say come back next week.
I go out and think.. this is stupid.. so I ring O2 direct again and speak to someone else.. they say "You are definetely eligible for an upgrade. The November date is when you moved billing system.. you are well out of contract, there are no problems.. let me speak to them" so I walk back into the store and give the phone to the CPW bloke. He speaks to them, gets told that it's OK and processes it again.. it comes back declined and the November date again, so O2 say something like "oh, then you may need to wait until the 26th July.. maybe you need to wait until the full 12 months is up.. even though you can upgrade a full month before"
So, wtf?! Would I have this problem in an O2 shop? I ain't got a clue.. they're holding me one for next Saturday, but I might try the O2 shop if they get any stock during the week.
You can see why people get angry - I can get an upgrade, but it's being decline for some nonsense reason and saying November, even though O2 are saying it's OK!.
My current contract is with O2 direct.. so if they say yes, but CPW are saying no.. Uh.
I never really trusted many of the angry people with bad upgrade experiences, as I've never generally had a problem.. but man, I can see why now. What a c**k up.
So, I still don't have an iPhone.
Uh.. data is data is data.
This sounds bad, haha.
No way do they charge for attachment downloading..
Sounds that way.
If you're on an iPhone tarrif, they're ripping you off if they charge you for data usage, Heh.
Me?
They're out of stock direct.. you have to use O2 Store or CPW Store.. and all the O2 stores are out of stock, too.
Yeah, I'd go with this theory too. O2 seem pretty incompetent first billing cycle - I got all sorts of random charges first time I was on O2.
J273
ClioSport Club Member
RB 182
Im thinking of returning my iphone.
i bought it from CPW and was told i have 14 days if i change my mind.
i gave them a call today and they said i cant return it has ive made a call on the phone.
As anyone else returned a used phone within 14 days without problems?
Thanks
i bought it from CPW and was told i have 14 days if i change my mind.
i gave them a call today and they said i cant return it has ive made a call on the phone.
As anyone else returned a used phone within 14 days without problems?
Thanks
VRS
picked up a 16gb yesterday 
spotted on the O2 site that they had delivered a load to about 30 stores at dinnertime so walked straight in and got one, no queues thank god lol
took a while to sort out my tariff as i was after a discount as my dads company gets O2 discount, at first they werent sure whether they could do it with the iphone being new release and seeing as even the O2 staff cant get it on discount yet.
after a few phone calls they got me 30% off my tariff so all in all im a happy fellow good work O2
spotted on the O2 site that they had delivered a load to about 30 stores at dinnertime so walked straight in and got one, no queues thank god lol
took a while to sort out my tariff as i was after a discount as my dads company gets O2 discount, at first they werent sure whether they could do it with the iphone being new release and seeing as even the O2 staff cant get it on discount yet.
after a few phone calls they got me 30% off my tariff so all in all im a happy fellow
good work O2Nope.. no orders on phone at all.
Ain't waiting for that. Hoping O2 stores get more stock this week..
According to O2, they're all out - even the list they had all week which updated every day has gone now
http://shop.o2.co.uk/info/
had this on my first one... deleted and reinstalled all app's. ghey!
182
Just tested my iPhone on my docking station and it works, charges too!!
Got one of these if anyone is looking to purchase one:
http://www.play.com/Electronics/Electronics/4-/3272462/Logitech-AudioStation-Express/Product.html
Got one of these if anyone is looking to purchase one:
http://www.play.com/Electronics/Electronics/4-/3272462/Logitech-AudioStation-Express/Product.html
VRS
theres been more deliveries today:
http://shop.o2.co.uk/info/?cm_re=HeroBanner-_-Shop-_-iphone3GLaunch
http://shop.o2.co.uk/info/?cm_re=HeroBanner-_-Shop-_-iphone3GLaunch
