PC networking peeps plz help :(

[Floodie]

Hi all.. getting in a right tangle at the moment..

im with NTL and have always been connected via USB to the modem.. i need to change to ethernet due to adding a router between the modem and PC...

Got a few numerous problems, and think they are all linked... youll need to bear with me though as they may not seem straight forward… here are a few notes which will help diagnoise and explain the problems :

1) When i power down PC and modem, UNPLUG the usb connection, link the two with an ethernet cable then switch all back on I was told this would work.. But no.. No connection at all… the light under "Enet" doesn’t go on on the modem AND the little flicking lights on my ethernet port on my PC don’t light up..

2) Ive tried uninstalling the USB cable modem then using the disc to reinstall it and choose the option ETHERNET.. But it "errors" and says I have 2 entries of "35100 usb cable modems" installed.. ?!?!... I goto device manager > network adaptors > then try to uninstall one of these two but get given the error "Failed to uninstall device, this device maybe used to boot the computer"?!?!?!1 eh??.. (oh, ive tried going in safe mode and deleting but still same message)

3) I tried to use my router to see what would happen… when I powered up my router then connected my PC ethernet port AND router LAN port the little flicky lights next to the ethernet port on my PC started flashing!!!.. They didn’t when connected directly to my NTL MODEM… does this indicate that the ethernet port on my cable modem maybe bust?

Phew.. That’s it.. Any tips help would be appreciated!!! Thanks…

Floodie

 

[Has]

Sounds like its nto enabled.

There are various options within the modem to turn it on and off.

All depends on settings etc.....

See if you can get into the modems setting page..

 

[Floodie]

hi Has cheers

Ok, whats "Nto enabled"?

Any ideas how i can get into the modem settings page?

 

[TheJesus]

think he means not enabled. right click My Computer and goto properties, then hardware, then device manager. if you have a red cross over you ethernet card right click and choose enable.

 

[Has]

Heres a bit of inof that might be better then trying to explain it accross here.

http://www.networklab.co.uk/cmodem/linksys.html

 

[Has]

http://forums.ntlhell.co.uk/index.php?showtopic=57091&pid=213882&st=0&#entry213882

More quick searches i found...

Hope they help a little

 

[Floodie]

Cheers chaps.. appreciated...
TheJesus: thats fine, the NIC was enabled on my mobo fine - this was shown when the lights lit up after plugging it in whilst being in the router...

I took my modem to a geek shop and they have found that the ethernet port on my NTL cable modem is faulty!.. so now gotta get a replacement from them...

thanks HAS too for your searches... nice one..

 

[Has]

ah knew it was gonna be something modem related.

Usually is

 

[Floodie]

yeh, just gotta get these burks at NTL out to swap it, argh

 

[TheJesus]

aah, I'm on the set top box, much easier!