please please help...

[Laura Fletcher]

Right me again...
The update is that im still having a problem with my cup cutting out. Its been nearly 2 weeks since i had my spark plugs replaced on the recommendation of 2 renault technicians. It had only done 39k miles and they said that they were the originals and never been changed. Fair enough coz i know nothing about cars and i said yes to having them changed. Ive just read in my service and maintenance booklet that they dont need changing until 72k miles.
Basically had throttle pedentiometer replaced, throttle unit replaced and now 4 new platinium spark plugs replaced and its driving me mad.
1) what are peeps thoughts on the spark plug replacement?
2)what are thought on what the problem is?
Please help?!!

 

[mini-valver]

Plugs would be one f the things I'd change TBH, obviously wasn't that though. I take it you've had it plugged in?
Does it happen regardless of how much fuel is inthe tank or only when it's low? Maybe crap in your fuel tank blocking the lines??

 

[Laura Fletcher]

yea its been plugged in and one of the technicians took it home with him!
Its got 1/2 tank of V-Power in it and it and it randomly happens only at juntions and roundabouts! It also went in limp mode earlier

 

[mini-valver]

ECU wires rubbed through on the cage? Common fault AFAIK!!

 

[Laura Fletcher]

cheers will be phoning renault again tomorrow. Thay know me by my voice now!

 

[Big Iain]

they took your car home?

 

[mini-valver]

Lol, never a good sign. I'm sure it'll be sorted soon enough....

 

[Peperami]

When it goes into limp mode, and they plug the car into the clip computer, what fault codes are stored on the ecu laura?

 

[Laura Fletcher]

When it goes into limp mode, and they plug the car into the clip computer, what fault codes are stored on the ecu laura?

none i think. the only fault that it has brought up was throttle body. Im glad i did let them take it home coz they were beginning to think that i was making it up until it cut out on him!! ha ha!

 

[lemonnobby]

Yea we can take customers cars home if they have an intermitant fault, im going to say it wiring based somewhere laura.

 

[Laura Fletcher]

Yea we can take customers cars home if they have an intermitant fault, im going to say it wiring based somewhere laura.

what shall i do/say when i phone them again tomorrow?

 

[Peperami]

If no faults coming up its not a sensor then im guessing.

That wire thingy sounds likely :S

 

[lemonnobby]

Yea we can take customers cars home if they have an intermitant fault, im going to say it wiring based somewhere laura.

what shall i do/say when i phone them again tomorrow?

Did it bring up throttle pedal potentionmeter fault? Just say its happen again under the same condidtions as before, your not very happy and would like them to fix it as you have just spent properly around £300-400 there having done what they thought would fix it. But what ever you do dont be rude to them i work for renault and customers that are rude basically dont get treated as nice.

 

[Laura Fletcher]

they did say that they were checking the wireing looms?? they didnt say that they found anything there tho?

 

[Laura Fletcher]

what shall i do/say when i phone them again tomorrow?

Did it bring up throttle pedal potentionmeter fault? Just say its happen again under the same condidtions as before, your not very happy and would like them to fix it as you have just spent properly around £300-400 there having done what they thought would fix it. But what ever you do dont be rude to them i work for renault and customers that are rude basically dont get treated as nice.

I wont be rude coz it will get me nowhere!
The only fault was the throttle body and they replaced the whole unit £320!

 

[lemonnobby]

They have said they have test the loom but which bit from the throttle pedal to injection computer or to the pedal, the resistance of the loom may change with temperture. I know they have properly used renault fault finding on this. These are the hardest faults to deal with.

 

[Laura Fletcher]

They have said they have test the loom but which bit from the throttle pedal to injection computer or to the pedal, the resistance of the loom may change with temperture. I know they have properly used renault fault finding on this. These are the hardest faults to deal with.

they didnt say
sounds like you need to have my car!

 

[lemonnobby]

sounds like i have a 172 of my own i hate these kind of faults, if i had a problem like that i would have used some parts off a fourcourt car to see if anything changed before i said it was anything at fault.

 

[edde]

Plugs can sometimes need changing early. There not cheap though and should be good for 72k its can just happen they arn't.

Throttle bodys can be problems often cleaning them fixes it.

Sounds like your cars got a wiring problem.

As for them taking the car home its normal it can happen.

 

[lemonnobby]

Plugs can sometimes need changing early. There not cheap though and should be good for 72k its can just happen they arn't.

Throttle bodys can be problems often cleaning them fixes it.

Sounds like your cars got a wiring problem.

As for them taking the car home its normal it can happen.

Glad you argee. weight off my mind.

 

[Laura Fletcher]

will a wireing prob be a big job?

 

[edde]

will a wireing prob be a big job?

Depends where it is fixing its dead easy finding it can take a few minutes to a few days.

Could be the MAP sensor as well thinking about it.

 

[lemonnobby]

Yea good thinking edde. yea wiring is not a bad job its finding it and if its in a hard place.

 

[mini-valver]

I'd put money it being the ECU wires rubbed through onto the cage!

 

[Laura Fletcher]

update!
Going in tomorrow 8am for as long as it takes for renault to sort the problem!

 

[Laura Fletcher]

ok dropped it off thi morning and now spoken to the service manager!
Told him to keep my car until he was certain that the problem was sorted!
He phoned me this afternoon and said something about throttle switch? (i think) and the fuel injection computer?
He is taking it home with him tonight connected to portable computer again (same old story i know) and more of an update tomorrow

 

[mini-valver]

Fuel injection computer? Is'nt that the ECU? Lol

 

[Laura Fletcher]

Fuel injection computer? Is'nt that the ECU? Lol

I know im a girl... but thats what i thought and i did say this to them!

 

[mini-valver]

Hope it's sorted, chin up!

 

[lemonnobby]

Pedal switch i think he meant, or the injection computer.

 

[A13EX F Trophy No70]

sounds like you are getting a decent bit of customer service at least. seems strange they charged you for parts which havn't solved the problem though I wonder if you could get some money back for this even if it's the labour they have charged you for these parts it's better than nothing.

I know I wouldnt be happy to pay for a new throttle body and a plug change if it was something as minute as a worn out wire which although took a while to find only took 5 minutes to fix.

 

[Laura Fletcher]

I must admit renault are being good and yes the customer service is good also (just annoying it isnt gettin fixed) Luckly ive got warranty so claimed back the first 2 jobs but couldnt claim on the plugs. I think the service manager is going to sort something out about me getting some of the labour money back also.

 

[Laura Fletcher]

cup been in for 3 days now and everytime its taken out for a test drive its not cutting out. I know as soon as i get it back it will cut out. Am i doing something wrong?

 

[Laura Fletcher]

Right 8 pages of faults from yesterday when it was plugged in. 1 of the faults they dont even know what it is so they have to speak to technical!
Will this eva end?

 

[86sixsix]

My thoughts:

ECU wiring shorted somewhere
Vacuum leak
MAP sensor

 

[edde]

Right 8 pages of faults from yesterday when it was plugged in. 1 of the faults they dont even know what it is so they have to speak to technical!
Will this eva end?

8 pages wow sounds like a real serious wiring problem that or a fauly ECU/UCH.

Least there getting down to the route of the problem.

 

[C.slicker]

Could it be the fuses?

Atm mine are full of gunk and the connections are awful. It goes and then just cuts out...

Just an idea.

 

[Laura Fletcher]

Could it be the fuses?

Atm mine are full of gunk and the connections are awful. It goes and then just cuts out...

Just an idea.

cheers dunno anything bout cars so could be a possibility. They have told me its electrical rather than mechanical. If it is the computer how much will this cost me?

 

[Laura Fletcher]

Right 8 pages of faults from yesterday when it was plugged in. 1 of the faults they dont even know what it is so they have to speak to technical!
Will this eva end?

8 pages wow sounds like a real serious wiring problem that or a fauly ECU/UCH.

Least there getting down to the route of the problem.

as above cheers

 

[SBV116]

It could be anything! the problem you have is what clip tells you it is often is not the case! if youre not careful you end up on a wild goose chase! to be honest, i wouldnt have been looking down the plug route! although they do need changing before 72k! it is very rare for them to cause something like that! if you had said intermittant missfire, then maybe!