Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
Generally fine. Expect exactly the same service as you would off directline as they are one and the same, when you get put through to departments such as claims they are identical offices answering calls under different names.
Had the odd issue with them, but generally sorted quickly and very cheap for insurance with the backing of RBS. (royal bank of scotland)
They're terrible. I waited 3 months for a 10K payout when I wrote my 306 off. Very unhelpful, and it only got sorted in the end because I did all the phoning/legwork between them and the financers. Amatuers imho.