Device Driver Issues
You may receive a "Stop 0x0000007B" error message in the following scenarios:
• A device driver that the computer boot controller needs is not configured to start during the startup process.
• A device driver that the computer boot controller needs is corrupted.
• Information in the Windows XP registry (information related to how the device drivers load during startup) is corrupted.
Windows XP requires a miniport driver to communicate with the hard disk controller that is used to start your computer. If Windows XP does not supply a device driver for your controller or if Windows XP is using a corrupted or incompatible driver, you must replace the driver with a valid copy that is compatible with your controller and Windows XP.
During the first phase of the Windows XP installation, Setup displays the following message at the bottom of the screen:
Press F6 if you have to install a third-party SCSI or RAID driver.
Press F6 and then follow the instructions to install a mass-storage device driver from your Original Equipment Manufacturer (OEM). For additional information about using F6 to load an OEM device driver to support, click the following article number to view the article in the Microsoft Knowledge Base:
314859 (
http://support.microsoft.com/kb/314859/) Limited OEM driver support is available with F6 during Windows XP Setup
To determine if your hard disk controller is compatible with Windows XP and to obtain information about drivers that are included on the Windows XP CD-ROM or that are available for download, see the latest Windows XP Hardware Compatibility List (HCL). For additional information about the latest Windows XP HCL, click the following article number to view the article in the Microsoft Knowledge Base:
314062 (
http://support.microsoft.com/kb/314062/) The latest Windows XP hardware compatibility list
If your hard disk controller is not listed on the HCL, contact the manufacturer of your computer, system board, or hard disk controller for information about the availability of a driver. Microsoft does not guarantee that a resolution is available for non-HCL equipment. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
315239 (
http://support.microsoft.com/kb/315239/) Microsoft support policy for hardware that does not appear on the Windows HCL
If the System hive in the Windows XP registry is corrupted, Windows XP may not be able to load the miniport device driver that the boot controller requires. To resolve this issue, restore a registry backup. For additional information about restoring a registry backup, click the following article number to view the article in the Microsoft Knowledge Base:
307545 (
http://support.microsoft.com/kb/307545/) How to recover from a corrupted registry that prevents Windows XP from starting