Sky Cancellation

[Ay Ay Ron]

Having bantz with Sky on the phone now about their price rises again. Cant be f**king arsed paying nearly £100 a month for Sky TV (inc sports) and 150MB Fibre.

What does everyone recommend?

BT?
Mrs signs up again with Sky as new customer?

I went BT 500 fibre, their basic TV (with a basic Netflix/ Now TV etc)
Pay £65 pm (I added £5 for the landline which is getting sacked off as it's a pay monthly add on).

The BT/EE box/ UI is s**t compared to Sky though so be warned.


Sky pissed me off when I cancelled the TV package (BT had migrated the broadband so didn't need to do that)
Was told initially I could just phone up and cancel when I was out of contract. Did that and got told I had to give 30 days notice and was charged at the new price.

Bunch of c***s.

I couldn't get the wife to get a new contract as the phone number was connected and it just fucked us off to another menu.

 

[Steve]

Email arrived today price increasing to £128 from £99.

Contacted Sky, the Indian call centre chap was actually laughing when i mentioned the price increase.

Got through to cancellations (Scotland) & currently no deals, 30 days notice put in.

Let the games commence.

 

[SC03OTT]

 

[jenic]

Email arrived today price increasing to £128 from £99.

Contacted Sky, the Indian call centre chap was actually laughing when i mentioned the price increase.

Got through to cancellations (Scotland) & currently no deals, 30 days notice put in.

Let the games commence.

Similar here, going up from £53 to £104 because of contract ending and price rises.

They today have offered me the same package for £54 with no rises until April 25 increase.

In two minds what to do, struggling a bit morally with the fire stick option and I do love the Sky Q UI.

 

[Gavin.]

Are people managing to get TV packages cancelled as well if you’re still in contract? Thinking about binning it all off.

However if I just bin off broadband the increase in the TV service wouldn’t save me anything looking at the price of other broadband only deals.

 

[Steve]

Similar here, going up from £53 to £104 because of contract ending and price rises.

They today have offered me the same package for £54 with no rises until April 25 increase.

In two minds what to do, struggling a bit morally with the fire stick option and I do love the Sky Q UI.

Was that a call or chat?
Seems decent offer for year, rpi increase due don’t forget.
What options you got?

Super fast fibre + boost, calls
Cinema, Sports, Netflix, Para+ all UHD
Additional box.

 

[Matt Cup]

In two minds what to do, struggling a bit morally with the fire stick option and I do love the Sky Q UI.

You can get a Sky Q looking UI for firesticks.

 

[jenic]

Was that a call or chat?
Seems decent offer for year, rpi increase due don’t forget.
What options you got?

Super fast fibre + boost, calls
Cinema, Sports, Netflix, Para+ all UHD
Additional box.

Chat

It's only TV - Signature, Sports, Netflix Premium, UHD, HD

Signature is normally £36.50, but you'll pay £21.50 (with an 18-month contract)
Sky Sports in HD is normally £39, but you'll pay £19 (with an 18-month contract)
Sky HD is normally £9, but you'll pay £0.00
Ultra HD is normally £4, but you'll pay £2
Netflix Premium without Ads £15.50 but ypu will pat £11.50 (4 screen )

 

[Ay Ay Ron]

See, if I'd have been offered something like that I would have took it.

I'm still getting calls and emails asking me to come back, it's not too late etc.

Their router has been sent back and I'm now out of contract with their TV service and I'm waiting for the envelope to send that back. It wouldn't even let me log in to Sky Go on my PS5 on Sunday (yet could watch it on my phone). My dodgy stick didn't work when I wanted it to 🙄

BT ui isn't good but I don't watch enough terrestrial TV to be too worried. It's mainly the kids watching CBBC etc as most of the stuff I want to watch is streamed.
Have had no issues with their fibre since install.

 

[Clio_fool]

I've not missed sky at all, I've found plenty to watch free on the fire stick. I don't spend loads of time watching tv mind but for the price sky really are taking the piss imo.

 

[Clio_fool]

Sky have emailed to tell me about the April rise.

Akshoeally Dev I don't subscribe to any sky services 😝.

 

[Clio_fool]

Aww poor sky 😢.

Deals are still available if you're ready to wait it out people.

 

[Steve]

Aww poor sky 😢.
View attachment 1685285
Deals are still available if you're ready to wait it out people.

How long did you wait, two weeks this Thursday.

 

[Clio_fool]

How long did you wait, two weeks this Thursday.

I've been skyless since February 5th. They did ring a couple of times offering a deal but I'm not intrested in going back so didn't let them offer a price.

 

[c4pob]

How long did you wait, two weeks this Thursday.

They didn’t call me. They emailed me a half price offer and I called them. Renewed for nearly the same suite of packages for slightly less then I was paying but obv with a slightly reduced offer (no multiroom, no kids and no UHD).

 

[Waitey]

My internet with them just went to £24 to £43.

I can go with Plusnet for £20 for 18 months, poor indian fella on the chat is having a tough time getting his head around it.

Called him a bellend and gave him 1/10.

Now trying a different one, and he keeps telling me he's getting disconnected (pretty sure I'm blacklisted atm for being mean).

Told him to get better broadband.

Stalemate.

 

[Waitey]

Keep spelling his name intentionally wrong by one letter each time. I change the letter each time though.

He's just called me Stehpan,

OH ITS ONNNNNNNN

 

[Waitey]

He's disconnected me.

1/10 mate.

Onestream broadband getting really close to getting my business.

 

[Waitey]

We can do your internet cheaper if we can turn your netflix off.

The whole organisation is full of c***s.

 

[Starlet_gt]

My internet with them just went to £24 to £43.

I can go with Plusnet for £20 for 18 months, poor indian fella on the chat is having a tough time getting his head around it.

Called him a bellend and gave him 1/10.

Now trying a different one, and he keeps telling me he's getting disconnected (pretty sure I'm blacklisted atm for being mean).

Told him to get better broadband.

Stalemate.

I've had the same with BT. Going from 49 to 79 for exactly the same. Haven't had a chance to get hold of them yet.

 

[Waitey]

I've had the same with BT. Going from 49 to 79 for exactly the same. Haven't had a chance to get hold of them yet.

Gone with plusnet. £19/month saving and a £30 gift card.

 

[rctempire]

He's disconnected me.

1/10 mate.

Onestream broadband getting really close to getting my business.

Business premise? Maybe able to help if you give me a shout.

 

[Steve]

Anyone with virgin any good, got media biggest combo bundle & BB 132mbps & phone £79 per month deal?
Free Nintendo switch or £200 credit.

Any additional discount codes available 😉

 

[Steve]

Renewed with Sky, cheaper than before the year price rise, not brilliant but all UHD 100BB & Netflix premium, full sports, cinema la la la

 

[Steve]

Anyone with virgin any good, got media biggest combo bundle & BB 132mbps & phone £79 per month deal?
Free Nintendo switch or £200 credit.

Any additional discount codes available 😉

By the time you add UHD & few other bits well over a ton

 

[Philip.]

Does anyone know what the deal is with cancelling due to poor signal etc?

Since signing a new contract with them our TV signal has been horrific and the broadband not much better. The wait the speak to customer services is long as f**k at the moment and the live chat isn’t working…

Can’t be arsed with it anymore.

 

[Steve]

Does anyone know what the deal is with cancelling due to poor signal etc?

Since signing a new contract with them our TV signal has been horrific and the broadband not much better. The wait the speak to customer services is long as f**k at the moment and the live chat isn’t working…

Can’t be arsed with it anymore.

That’s unusual, openreach do all broadband & have guaranteed standards.
You on Skyglass?
My daughters just come back from 10 days in Tenerife & with Sky mobile no data or calls so we’ve blown out Sky mobile.

 

[Philip.]

That’s unusual, openreach do all broadband & have guaranteed standards.
You on Skyglass?
My daughters just come back from 10 days in Tenerife & with Sky mobile no data or calls so we’ve blown out Sky mobile.

Nah on Sky Q.

They’re crediting me half of my bill for 2 months and an engineer in coming out again in a couple of weeks. CBA.

 

[Louis]

I cancelled my sky and recieved no calls from the retainment team.

Can I just start a new contract using my gfs name instead? It says we have a line at the moment, will that end? The contract ended today.

 

[Clio_fool]

I cancelled my sky and recieved no calls from the retainment team.

Can I just start a new contract using my gfs name instead? It says we have a line at the moment, will that end? The contract ended today.

How long since you cancelled? It was a couple of weeks before they started throwing offers at me and still posting offers to the old house. Recently offered sky Q, entertainment and sports for £36/ month.

 

[Jamie86]

What kind of deals everyone getting these days?

Missus called up as currently paying far too much. Used to be around £88pm and this is what they have offered now. (Had kids stuff previously)

£124pm is what they have offered for everything except kids channels including Netflix.

 

[Ben]

Seems very expensive to me. I’m guessing it includes broadband too?

 

[Jamie86]

Seems very expensive to me. I’m guessing it includes broadband too?

Ah yeah sorry should have said that. Think that was about £34.

Although the previous sub £90 price also did as well. Naive to think I’ll get them back down to that?

 

[jenic]

Ah yeah sorry should have said that. Think that was about £34.

Although the previous sub £90 price also did as well. Naive to think I’ll get them back down to that?

Mine which I did earlier this year is £85 for all the TV (except cinema, kids and multiscreen) and the fibre broadband (fttc as I can't get fibre to prem).

Cinema is only an extra £6 on a recent offer they sent me too, but I don't think it's even worth that 😂

 

[Clio_fool]

What kind of deals everyone getting these days?

Missus called up as currently paying far too much. Used to be around £88pm and this is what they have offered now. (Had kids stuff previously)

£124pm is what they have offered for everything except kids channels including Netflix.

Hot cancel and be prepared to be without for a couple of weeks and they will do better. They were throwing deals at me for 3 or 4 months after I'd cancelled.