USB Camera crashing my computer

[JJ!]

Hey people

I have a canon ixus 50 and as soon as a connect it to the computer via the data cable my computer freezes. I cant even open windows task manager so am forced to turn the computer off.....

Any ideas? its nothing to do with the software BTW.

 

[CraigM]

Sounds like it might be tripping the polyfuse on the motherboard - this fuse may also cover the keyboard and mouse making it appear that the system has crashed.

Do the keyboard lights stay on (caps lock etc) after you connect the camera??

 

[Evil Ally]

Sometimes you get a device that just doesn't work with your USB controller and can cause all sorts of wierd stuff. What kind of motherboard do you have? Are you able to try an add in USB card?

 

[FiDoDiDo]

Have you tried another USB port this can sometimes fix this.

 

[JJ!]

have tried 5 out if the 7 usb's!!!
my mp3 player/bluetooth dongle/old camera all work fine!!

 

[JJ!]

what do try next - balls!

 

[Final Maxim]

same happened with my digi cam when i tried to retrieve the pictures from the on board memory.

bought an sd card reader and now its perfect

 

[tomehb]

mm maybe the cam is faultly some how an is causing a power surge.. or somthing? i had that once an pc froze..

 

[Darren S]

I take it that you've got the latest software installed for it first?

http://software.canon-europe.com/

D.

 

[JJ!]

yeah i have latest software... works on my work pc fine!!! not to worry... i have a usb card ready now which is quicker and easier than the cable!